
AfterShip Returns & Exchanges
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Automated returns solution for brands to save time and recapture revenue on returns
Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.
- Self-service returns page and email notifications to reduce customer anxiety
- Smart return rules like returns window and non-returnable items to lower returns
- Flexible refund and exchange options to delight customers and recover revenue
- Automation rules like auto-refund and auto-restock to reduce manual work
- Carrier and warehouse settings for quick and cheap package return and restocking
- Důležité informace
- Oblíbené u firem ve Spojených státech
- Funguje s nejnovějšími motivy
Jazyky
angličtina, němčina, francouzština, španělština, a italština
Tato aplikace není přeložena do jazyka čeština
Funguje s:
- Shopify Flow
- Shopify POS
- UPS
- FedEx
- USPS
- Canada Post
- Gorgias
Kategorie
Cena
Free
Bezplatná instalace
3 returns per month
- Returns management portal
- Branded returns page
- Email notifications
- Basic returns window and reasons
- Manual approvals and label uploads
Essentials
$23 / měsíc
nebo $228/rok s úsporou 17 %
60 returns per month, $0.50 per extra return
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
Pro
$59 / měsíc
nebo $588/rok s úsporou 17 %
100 returns per month, $0.50 per extra return
- All Essentials features
- Automatic returns approval
- In-app returns tracking
- Refund to store credit
- Return methods
- Eligibility rules
Premium
$239 / měsíc
nebo $2,388/rok s úsporou 17 %
200 returns per month, $1 per extra return
- All Pro features
- Shipment status-based automation
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Recenze (2 413)
The app has streamlined our return process, making it effortless for us and our customers. The user-friendly interface and automation options are a huge time-saver. Highly recommend!
Thanks :)
A great way to manage returns all in one place.
Great customer service every time:) Easy to work with!
I have been using this app for a couple years and they have just updated the integration with Shopify so as soon as a return is submitted to their portal (even credit or exchange request) the value of that order comes off your sales total. I have been in contact with the app to understand (unsuccessfully) how it all works as it's a nightmare for reporting. I have been emailing Ryanne for weeks who responds every 8 days. They havent been able to tell me what happens to the sale total when the return is later refunded to a credit (which we offer via a different app). I'm ready to move into a new returns app now the function and the service are both painful.
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced with our recent integration and our response times. Your concerns are definitely important to us.
We understand how critical accurate reporting is for your business, and we're sorry for any confusion regarding how returns impact your sales total. We're actively working to improve our communication and the functionality of the app.
Our team is trying to connect with you to help you at earliest. Please respond to their email.
Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Solved our issue quickly and efficiently!
Podpora
Podporu aplikace poskytuje AfterShip.
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Vývojář
120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG
Uvedena
28. únor 2017
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