AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Precios
Plan gratis disponible
Características
Populares entre los negocios de Estados Unidos
Funciona con los temas más recientes
Calificación
4,7 (2.309)

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. más
  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking

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Características
Populares entre los negocios de Estados Unidos
Funciona con los temas más recientes

Fecha de lanzamiento

28 de febrero de 2017

Idiomas

Inglés, Alemán, Francés, Español, y Italiano

Funciona con

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Precios

Free

Instalación gratuita

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 al mes

o $228 al año con un ahorro del 17%

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 al mes

o $588 al año con un ahorro del 17%

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 al mes

o $2,388 al año con un ahorro del 17%

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

Free

Instalación gratuita

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 al mes

o $228 al año con un ahorro del 17%

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 al mes

o $588 al año con un ahorro del 17%

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 al mes

o $2,388 al año con un ahorro del 17%

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios

Reseñas (2.309)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
27 de mayo de 2024

Got the best help ever from Aditya! He helped me resolve my issue to quickly and perfectly. I love this app and cannot speak higher of the service!

CocoPits
Estados Unidos
Alrededor de 4 años usando la aplicación
21 de mayo de 2024

Was helped by Neha from support. She was great. The app is not perfect but it's a very good budget friendly solution and the live support good.

Crocodile Wear
Canadá
Alrededor de 4 años usando la aplicación
18 de mayo de 2024

Neha was very helpful and Responsive. I really appreciate the quick google meet to make me understand what I needed to.

Matriarch
Canadá
Alrededor de 4 años usando la aplicación
29 de mayo de 2024

Their service is amazing and their customer center is very quick and helped us a lot with any queries we had! Great APP!

ohora usa
Estados Unidos
Más de 2 años usando la aplicación
26 de abril de 2024

As my 3rd return platform launch in 3 years, I have become very familiar with the return platform market. AfterShip has been the best thus far. Our system configuration presents a particular set of challenges with integration. AfterShip did their best to create a perfect solution for us, but unfortunately it did not end up working out. Now, there is still a manual step which we must complete but does not affect overall functionality of the return platform.

The features offered by AfterShip are robust and provide a lot of good options for the customers while staying affordable. AfterShip is very receptive to feedback and is constantly trying to improve based on their customer response. There are no hidden fees and support is always very kind and helpful. A lot of bigger return companies charge 3x as much for the same. I was also able to test functionality without being locked into any contracts.

Overall, we have been happy with AfterShip and I would recommend giving them a try!

The Good Collective
Estados Unidos
9 meses usando la aplicación
AfterShip & Automizely respondió 28 de abril de 2024

Thank you for your valuable feedback.

We’re delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions please confirm the process you mentioned needs to be done manually so that we can work on that too. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Soporte técnico

AfterShip & Automizely puede responder cualquier pregunta que tengas sobre AfterShip Returns & Exchanges.

Desarrollador

AfterShip & Automizely

120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

Recursos

Este desarrollador no ofrece soporte técnico directo en Español.

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