AfterShip Returns & Exchanges
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Reduce return costs and recapture more revenue with automated returns and exchanges
AfterShip Returns helps brands cut return costs, retain revenue, and automate the entire return process. Recapture lost revenue by converting refunds into exchanges or store credit. Spend less time managing returns with rules and automation handle approvals, refunds, and updates in the backend. Give customers a simple branded return experience that keeps them coming back. Identify hidden product and listing issues with built-in analytics to improve product and reduce future returns.
- Retain revenue with incentivized & personalized exchange offers and fraud checks
- Cut operational costs with discounted labels, smart return rules, and automation
- Deliver a seamless experience with branded return portal and native POS solution
- Identify hidden patterns and refine business strategy with built-in analytics
- Offer free returns and offset the cost with Return Care
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- Popular en tiendas como la tuya
- Ubicadas en Estados Unidos
Idiomas
Inglés, Alemán, Francés, Español, y Italiano
Funciona con
- Shopify POS
- Shopify Flow
- Panel de control de Shopify
- Canada Post
- FedEx
- Gorgias
- UPS
- USPS
Categorías
Opciones de devolución
Gestión de devoluciones
- Aprobaciones automatizadas
- Portal de devoluciones
- Políticas personalizadas
- Artículos que no se pueden devolver
- Plazos de la devolución
- Motivos de devolución
- Múltiples idiomas
- Etiquetas de envíos
- Seguimiento de la devolución
- Notificaciones de SMS
- Notificaciones de correo electrónico
- Gestión de reembolsos
- Actualizaciones de existencias
- Informes y estadísticas
Precios
Return Care
Gratis
Funciones
- All Premium features
- Shopper-funded returns
- Revenue share
Essentials
$11 al mes
o $108 al año con un ahorro del 18%
$1 for the first month. Includes 20 returns/month; $0.50 per extra return.
Funciones
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
Prueba gratis de 7 día
Pro
$59 al mes
o $588 al año con un ahorro del 17%
$1 for the first month. Includes 100 returns per month, $0.50 per extra return
Funciones
- All Essentials features
- Automatic returns approval
- In-app returns tracking
- Refund to store credit
- Return methods
- Eligibility rules
Prueba gratis de 7 día
Premium
$239 al mes
o $2,388 al año con un ahorro del 17%
$1 for the first month. Includes 200 returns per month, $1 per extra return
Funciones
- All Pro features
- Shipment status-based automation
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations
Prueba gratis de 7 día
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
Reseñas (1.251)
We have been using Aftership for years howvere, features needed for reports that used to be offered have been put behind upgraded paywalls. Additionally, the app will sometimes not load at all and will need to be restarted multiple times.
Customer service does respond fairly quickly.
Hello JJ Malibu's Team,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that your recent experience did not meet your expectations. Providing a high level of service is very important to us and we sincerely regret any inconvenience this may have caused.
Upon reviewing the details we see that you contacted us yesterday regarding exporting your returns from AfterShip dashboard which was addressed.
We wanted to know if there were anything we missed or were not addressed so that we can follow-up and help resolve any outstanding issues.
Our team is always here to help and we will do our best to ensure your experience with us improves and meets your expectations.
Please feel free to contact our support team anytime, as we are available 24/7 and would be happy to assist you further.
Warm Regards,
Team AfterShip
Had a question about the returns policy workflows and if it could be arranged. Purima sorted and resolved it within 10 minutes.
The app works perfectly, and I have not had any issues with it in 3 years.
Thanks team!
We LOVE AfterShip! Dhanush was fantastic to work with. He helped us quickly resolve some issues between AfterShip Returns and Shopify, and the turnaround was much faster than I expected. He was very helpful, knowledgeable, and easy to work with throughout the process. His guidance made a big difference, and I really appreciated how smoothly he helped get everything sorted out. Highly recommend working with him.
AfterShip Tracking & Returns has saved us so much time, it's hard to imagine running our ecommerce businesses without them!
Soporte técnico
Ayuda para la app ofrecida por AfterShip.
Recursos
Este desarrollador no ofrece soporte técnico directo en Español.
Desarrollador
Fecha de lanzamiento
28 de febrero de 2017
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