AfterShip Returns & Exchanges
Esittelykuvagalleria
Automated returns solution for brands to save time and recapture revenue on returns
Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.
- Self-service returns page and email notifications to reduce customer anxiety
- Smart return rules like returns window and non-returnable items to lower returns
- Flexible refund and exchange options to delight customers and recover revenue
- Automation rules like auto-refund and auto-restock to reduce manual work
- Carrier and warehouse settings for quick and cheap package return and restocking
- Suosittu samankaltaisissa kaupoissa
- Sijaintipaikka Yhdysvallat
- Kohokohdat
- Toimii uusimpien teemojen kanssa
Kielet
Englanti, Saksa, Ranska, Espanja, ja Italia
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
- Shopify POS
- Shopify Flow
- UPS
- FedEx
- USPS
- Canada Post
- Gorgias
Luokat
Palautusvaihtoehdot
Palautusten hallinnointi
Hinnoittelu
Free
Ilmainen asennus
3 returns per month
- Returns management portal
- Branded returns page
- Email notifications
- Basic returns window and reasons
- Manual approvals and label uploads
Essentials
$23 /kuukausi
tai $228/vuosi ja säästä 17 %
60 returns per month, $0.50 per extra return
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
Pro
$59 /kuukausi
tai $588/vuosi ja säästä 17 %
100 returns per month, $0.50 per extra return
- All Essentials features
- Automatic returns approval
- In-app returns tracking
- Refund to store credit
- Return methods
- Eligibility rules
Premium
$239 /kuukausi
tai $2,388/vuosi ja säästä 17 %
200 returns per month, $1 per extra return
- All Pro features
- Shipment status-based automation
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot
Arvostelut (1 293)
Setup was pretty complex but support helped us out all the way through.
After 2 weeks of tweaking, we are happy with the finished product.
Told us it could do certain features, kept telling us it's possible and we kept trying to make it work. Finally they spent time with their team and realised they were giving us the wrong information.
Wasted our time and energy.
Thank you for sharing your feedback, and we appreciate you taking the time to share the details with us.
We have reviewed the conversation at our end, and the functionality that you’re looking for is partially being fulfilled by the Return app. We always try to improve our app based on the feedback received from our valued customers. We would like you to continue using AfterShip and build a long-lasting relationship.
Please feel free to contact us if you have any questions.
Regards,
Team AfterShip
This was great! I tried using Loop and they were missing so many features it was really tough to use. I set this up in a day and is a no brainer. I highly recommend.
Great customer Service. I reached out via chat and got some really good information but still i needed more help and they offered to get on a Zoom meeting with me to identify the issue. They did a great job troubleshooting my problem. Thank you and Neha was great. I hope you end up dealing with her. Very helpful
This app is very expensive. $400 per month if you want the app to be usable. We cannot use this app for this reason. We reached out on chat with no response. We are choosing a new app
Hello Team GoKart,
We’re sorry to hear that our pricing doesn’t align with your needs and that budget considerations are important.
Many of our customers are happily using the AfterShip Essentials 60 monthly plan for $23 and we'd recommend you go for that option since only for 1-3 returns monthly.
More return routing & zones are available on our higher plans considering that merchants who have higher returns will comparatively require more options to manage their returns.
Our records show that our team responded promptly to your inquiry with the correct details as you requested and also emailed you the transcript of the conversation, which you will find in your registered email inbox.
We are open to feedback and encourage it so that we can improve our support and services. We'd also want our customers to share unbiased details to help us help you better.
We've also sent you an email as a follow-up in case you need clarity on any AfterShip Returns plan or features.
Regards,
Shafiq Alam
Tuki
Sovelluksen tuen tarjoaa AfterShip.
Resurssit
Kehittäjä
Lanseerattu
28. helmikuu 2017
Esittelyt
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