AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Forfait gratuit disponible
Note (4,7)

Caractéristiques

Populaire auprès des entreprises comme la vôtre
  • Basées aux États-Unis
Conçue pour votre entreprise
  • Fonctionne avec les thèmes les plus récents

À propos de cette application

Lancement

28 février 2017

Langues

anglais, allemand, français, espagnol, et italien

Fonctionne avec

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. plus
  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking

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Tarification

Free

Installation gratuite

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 / mois

ou $228/an et économisez 17 %

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 / mois

ou $588/an et économisez 17 %

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 / mois

ou $2,388/an et économisez 17 %

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

Free

Installation gratuite

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 / mois

ou $228/an et économisez 17 %

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 / mois

ou $588/an et économisez 17 %

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 / mois

ou $2,388/an et économisez 17 %

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

2 267 avis

Note globale
4,7
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
3 mars 2024

The app is pretty confusing to use, but is valuable for tracking returns. The functionality of the app is good, but it can be hard to find where to make the update you want or why something isn't working.

Neha jumped on a call to walk through the setup with me, which was above and beyond my expectations.

Melomys
États-Unis
Environ un an d’utilisation de l’application
14 mars 2024

Aftership support is always helpful and they always provide you with the best solutions, we've been using Aftership for 2 years now and so far it's been good.

Tote&Carry
États-Unis
Plus de 3 ans d’utilisation de l’application
28 mars 2024

I was stuck with an issue, message the chat to speak to an agent who was Neha & within 5 minutes my issue was sorted out with a Video call! Thank you so much!

CitySport
Australie
Environ 2 ans d’utilisation de l’application
21 mars 2024

Great service and helpful when we needed to update things

Oxygen Boutique
Royaume-Uni
Presque 5 ans d’utilisation de l’application
Modifié le 20 mars 2024

This time they were helpful this time in helping me to get my account back to the correct plan. It was fairly easy when they walked me through it but overall not the most user friendly.

Waiwaolani
États-Unis
3 mois d’utilisation de l’application
AfterShip & Automizely a répondu 8 mars 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you.

We have checked the details and successfully processed the refund back to your account. If you still have any issues, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com and we will assist you with our best.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

À propos de cette application

Lancement

28 février 2017

Langues

anglais, allemand, français, espagnol, et italien

Fonctionne avec

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Conçue par AfterShip & Automizely

À propos de AfterShip & Automizely

Note moyenne : 4,9

12 ans d’expérience dans la création d’applications pour l’App Store de Shopify

120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

Assistance

Envoyer un message

support@returnscenter.com

Ce développeur n’offre pas d’assistance directe en Français.

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