Suggest exchange over refunds, add up to 10 reasons for return and set up preferred return methods. Provide a branded returns experience.
Returns Policy & Settings
Add a return policy to your returns page to provide your customers with a sense of security. Boost trust and encourage exchange over refunds
Return Labels & Smart Rules
Set advanced returns rules to match your returns policy. Auto generate return shipping labels. Discounted USPS labels available.
À propos de AfterShip Returns Center
Designed for new and fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.
AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and update returns status in one place.
Returns & Exchange Made Easy
Your customers can submit returns requests in just a few clicks by entering the order number and email instead of filling out a complicated return-form or sending you an email.
Supported Returns Methods
- Pre-paid label
- Return to store
- Customer’s carrier of choice
- Refund to original payment method
- Return store credit
- Exchange (customers can select exchange variants)
Build Brand Loyalty with Branded Returns Page
Customize your branded returns center with your logo, URL, and returns policy. Offer a customer-friendly returns experience. Improve your brand image, customer satisfaction, and loyalty.
Manage All Returns Requests Efficiently
Track and manage all returns and RMA requests in one place to save processing time. Automatically generate an RMA once the returns request is submitted.
Improve Customer Satisfaction with Prepaid Shipping Labels
Automatically generate or manually upload prepaid labels to provide a seamless returns experience. Customers will receive an email with shipping instructions, simply print the label out and tap them to the box.
Process Refunds Easily
Auto-calculate the maximum refundable amount. Refund to original payment can be operated by just a few clicks. Issuing a gift card is also available for Shopify Plus users.
Cut Returns Costs with Advanced Automation Rules
Set up eligibility rules to prevent customers from returning an old order or product in certain categories. Automatically select a returns method and set shipping rates based on the region and reason for returns (e.g. damaged, defective, or wrong item).
Integrate with 10+Couriers
Instantly integrate with 10 carriers like UPS, USPS via Endicia, DHL, Australia Post, Seko Logistics (Omni Parcel), Star Track, Canada Post, and Correos Spain to provide customers easy-to-print labels.
Improve your Return Performance
Gain weekly insights and quarterly account reviews to improve your returns process and find out product issues.
Let’s Build a Better Returns Center Together!
We build our products with maximum attention to user experience and are focused on helping merchants of all sizes grow their brand :)
- Canada Post,
- Australia Post
Voir une démonstration de l'application
Découvrir comment fonctionne l'application avec un exemple de boutique.Afficher l'exemple de boutique
$9.99 par mois
$29.99 par mois
$99.99 par mois
* Tous les frais sont facturés en USD. Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.
Avis les plus récents
My Cura Scrubs
A super easy and quick way to semi-automate your returns. I wish it would adjust your stock levels when someone submits for an exchange rather then having it done manually
SOÉJU online store (ソージュ オンラインストア)
It seems to be a quite mature return app. hope your team can add one feature: - let customer choose refund and exchange at the same time in the same order
- limit customer from applying several return requests per "item"
Réponse du développeur
Thanks for your valuable feedback.
We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.
Team Returns Center
Great app and even better customer service. The support staff are very responsive and go above and beyond to assist with and solve any issues you might have. Highly recommend.