AfterShip Returns Center

AfterShip Returns Center

par Automizely & AfterShip

Return Label, Store Credit, Exchange, Return Policy, Refunds

4.4 de 5 étoiles(1268 avis)

Automate Returns & Exchanges

Allow customers to return or exchange products via a branded returns portal. Expedite return shipping with 12+ couriers like UPS & USPS.

Send Proactive Return Updates

Reduce customer inquiries and anxiety with timely return and refund status notifications via email. Boost trust & encourage repeat sales.

Return Labels & Flexible Rules

Set smart return rules to recapture revenue and save costs. Generate discounted USPS prepaid return labels with Postmen shipper accounts.


À propos de AfterShip Returns Center

Designed for new and fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.

AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and update returns status in one place.

Returns & Exchange Made Easy

Your customers can submit returns requests in just a few clicks by entering the order number and email instead of filling out a complicated return form or sending you an email.

Supported Returns Methods

  • Pre-paid label
  • Return to store
  • Customer’s carrier of choice

Flexible Return Resolutions

  • Refund to the original payment method
  • Return store credit
  • Exchange (customers can select exchange variants)

Build Brand Loyalty with Branded Returns Page

Customize your branded returns center with your logo, URL, and returns policy. Improve your brand image, customer satisfaction, and loyalty.

Manage All Returns Requests Efficiently

  • Track and manage all returns and RMA requests in one place to save processing time.
  • Automatically generate an RMA once the returns request is submitted.
  • Sync and track your return orders on the AfterShip shipment visibility dashboard

Improve Customer Satisfaction with Prepaid Shipping Labels

Automatically generate or manually upload prepaid labels to provide a seamless returns experience. Customers will receive an email with shipping instructions, simply print the label out and tap them to the box. Auto-generate returns labels by connecting your Postmen shipper account to expedite your return process.

Process Refunds Easily

Auto-calculate the maximum refundable amount. Refund to original payment can be operated with just a few clicks. Issuing a gift card is also available for Shopify Plus users.

Cut Returns Costs with Advanced Automation Rules

Set up eligibility rules to prevent customers from returning an old order or product in certain categories. Automatically select a returns method and set shipping rates based on the region and reason for returns (e.g. damaged, defective, or wrong item).

Integrate with 11+ Couriers

Instantly integrate with 10 carriers like UPS, USPS via Endicia, DHL, Australia Post, Seko Logistics (Omni Parcel), Star Track, Canada Post, and Correos Spain to provide customers easy-to-print labels.

Improve your Return Performance

Gain weekly insights and quarterly account reviews to improve your returns process and find out product issues.

Let’s Build a Better Returns Center Together!

S'intègre à

  • UPS,
  • FedEx,
  • USPS,
  • Canada Post,
  • Australia Post

Voir une démonstration de l'application

Découvrir comment fonctionne l'application avec un exemple de boutique.

Afficher l'exemple de boutique

Galerie de supports multimédias

Assistance

Free

Gratuit

  • 3 returns per month
  • Interactive branded returns page
  • Returns management portal
  • Email notifications
  • Discounted USPS return labels

Essential

$9.99 par mois

  • 20 returns per month
  • All Free features
  • Auto approval
  • Routing rules and zones
  • Integration with AfterShip tracking

Growth

$29.99 par mois

  • 100 returns per month
  • All Essential features
  • Unlimited zones & routing rules
  • Multi-language
  • 1-click refund
  • Select exchange variant

Pro

$99.99 par mois

  • 400 returns per month
  • All Growth features
  • Returns performance analysis
  • QR code return
  • UPS, DHL, 11+ couriers auto label generation

* Tous les frais sont facturés en USD.
** Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.

4.4 de 5 étoiles

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.
  • 5 de 5 étoiles
    70 % des évaluations sont des évaluations à 5 étoiles
  • 4 de 5 étoiles
    16 % des évaluations sont des évaluations à 4 étoiles
  • 3 de 5 étoiles
    5 % des évaluations sont des évaluations à 3 étoiles
  • 2 de 5 étoiles
    2 % des évaluations sont des évaluations à 2 étoiles
  • 1 de 5 étoiles
    7 % des évaluations sont des évaluations à 1 étoiles

Avis les plus récents

TYNI2na's Trove

This app is easy to use and has a free forever plan to get you started. Easy to customize return policy and page. Great customer support!

Mariam Group

Great app packed with many features unlike the others and you don't have to interact with every customer directly and easy to customize it.

IZ Adaptive

So far the app is easy to setup - in SOME ways - and the customer supposrt is initially very responsive... but then they take forEVER to answer questions, frequently do not understand the questions in the first place, frequently do not READ the questions properly, and need to send very simple requests such as "cancel my subscription" to another "team". Customer service requests go round and round and round and my experience has been extremely frustrating. Definitely considering looking for another option as soon as I can get one setup.

Réponse du développeur

27 juillet 2021

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been noted. We would ensure that you experience the best customer support.

Do let us know if you have any suggestions for us. You can contact us at support@returnscenter.com. We are available 24 X 7.

Kind regards,
Rupam
Returns center support