AfterShip Returns
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Elementi chiave
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Con sede negli Stati Uniti
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Funziona con i temi più recenti
Informazioni sull’app
Lanciata
28 febbraio 2017
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Resi e cambi , Etichette di spedizioneFunziona con
Shopify Flow, UPS, FedEx, USPS, Canada Post, GorgiasAutomated returns solution for brands to save time and recapture revenue on returns
Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.
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Self-service returns page and email notifications to reduce customer anxiety
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Smart return rules like returns window and non-returnable items to lower returns
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Flexible refund and exchange options to delight customers and recover revenue
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Automation rules like auto-refund and auto-restock to reduce manual work
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Carrier and warehouse settings for quick and cheap package return and restocking
Prezzi
Free
Installazione gratuita
3 returns per month
- Returns management portal
- Branded returns page
- Email notifications
- Basic returns window and reasons
- Manual approvals and label uploads
Essentials
$23/mese
o a $228/anno con un risparmio del 17%
60 returns per month, $0.50 per extra return
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
Pro
$59/mese
o a $588/anno con un risparmio del 17%
100 returns per month, $0.50 per extra return
- All Essentials features
- Automatic returns approval
- Multilingual return pages
- Refund to store credit
- Return methods
- Eligibility rules
Premium
$239/mese
o a $2,388/anno con un risparmio del 17%
200 returns per month, $1 per extra return
- All Pro features
- Flexible auto-refund options
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations
Free
Installazione gratuita
3 returns per month
- Returns management portal
- Branded returns page
- Email notifications
- Basic returns window and reasons
- Manual approvals and label uploads
Essentials
$23/mese
o a $228/anno con un risparmio del 17%
60 returns per month, $0.50 per extra return
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
Pro
$59/mese
o a $588/anno con un risparmio del 17%
100 returns per month, $0.50 per extra return
- All Essentials features
- Automatic returns approval
- Multilingual return pages
- Refund to store credit
- Return methods
- Eligibility rules
Premium
$239/mese
o a $2,388/anno con un risparmio del 17%
200 returns per month, $1 per extra return
- All Pro features
- Flexible auto-refund options
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
2.159 recensioni
I have been using AfterShip Returns for years on several online shops, and I'm fully happy with it. It's easy to configure, and offers a very professional experience to customers for returns, despite I didn't use all their features as of now. I strongly recommend it!
We have been using AfterShip a smidge over a year now. Before this week, I may have given them 4-5 stars; however, there was a change to the app that overrode our return rules; creating an issue for our users.
In trying to force an upgrade, at a 70% cost increase, our app no longer functioned as before, nor as desired.
After working with support for three days, it was finally resolved today, when the agent, Ayush, removed the forced upgrade. Now our app appears to be performing as needed. There is no way for the user to work around the upgrade and it is not clear that is the issue.
All you will need is some patience, an understanding of how the app is supposed to perform for your site, and a fierce determination to reach a support agent who will comprehend the issue and needs of the customer, and be willing to stick with it to make the correct changes.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. If there's anything specific you'd like to see or any additional features you're interested in, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com. We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Ayushi is very kind and fast reactive, she helps me in about one minute to solve my questions. thank you
I love this app and their support
Ayushi is SO helpful! Very quick to respond and is able to help me out with all of my questions regarding billing and how to find invoice statements. The customer service with Aftership is AMAZING! High recommend (:
I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget.!
Informazioni sull’app
Lanciata
28 febbraio 2017
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Resi e cambi , Etichette di spedizioneFunziona con
Shopify Flow, UPS, FedEx, USPS, Canada Post, GorgiasSviluppata da AfterShip & Automizely
Informazioni su AfterShip & Automizely
Valutazione media: 4,9
Crea app per l’App Store di Shopify da 11 anni
120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG
Assistenza
Invia un messaggiosupport@returnscenter.com
Questo sviluppatore non offre assistenza diretta in Italiano.
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