AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Gratis abonnement tilgjengelig
Vurdering (4,7)
Omtaler

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Om denne appen

Lansert

28. februar 2017

Språk

Engelsk, Tysk, Fransk, Spansk, og Italiensk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. mer
  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking

Priser

Free

Gratis å installere

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 / måned

eller $228/år og spar 17 %

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 / måned

eller $588/år og spar 17 %

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 / måned

eller $2,388/år og spar 17 %

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

Free

Gratis å installere

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 / måned

eller $228/år og spar 17 %

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 / måned

eller $588/år og spar 17 %

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 / måned

eller $2,388/år og spar 17 %

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer

2 267 vurderinger

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 79 % av vurderingene er 5 stjerner
  • 11 % av vurderingene er 4 stjerner
  • 3 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
3. mars 2024

The app is pretty confusing to use, but is valuable for tracking returns. The functionality of the app is good, but it can be hard to find where to make the update you want or why something isn't working.

Neha jumped on a call to walk through the setup with me, which was above and beyond my expectations.

Melomys
USA
Rundt 1 år bruker appen
14. mars 2024

Aftership support is always helpful and they always provide you with the best solutions, we've been using Aftership for 2 years now and so far it's been good.

Tote&Carry
USA
Over 3 år bruker appen
28. mars 2024

I was stuck with an issue, message the chat to speak to an agent who was Neha & within 5 minutes my issue was sorted out with a Video call! Thank you so much!

CitySport
Australia
Rundt 2 år bruker appen
21. mars 2024

Great service and helpful when we needed to update things

Oxygen Boutique
Storbritannia
Nesten 5 år bruker appen
Redigert 20. mars 2024

This time they were helpful this time in helping me to get my account back to the correct plan. It was fairly easy when they walked me through it but overall not the most user friendly.

Waiwaolani
USA
3 måneder bruker appen
AfterShip & Automizely svarte 8. mars 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you.

We have checked the details and successfully processed the refund back to your account. If you still have any issues, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com and we will assist you with our best.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Om denne appen

Lansert

28. februar 2017

Språk

Engelsk, Tysk, Fransk, Spansk, og Italiensk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Utviklet av AfterShip & Automizely

Om AfterShip & Automizely

4,9 gjennomsnittlig vurdering

12 år med bygging av apper for Shopify App Store

120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

Brukerstøtte

Send en melding

support@returnscenter.com

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

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