Self-Service Branded Returns
Customers submit returns in just a few clicks without emailing your customer support. Turn returns into repurchase and build brand loyalty.
Notify customers of acceptance, rejection, exchange and/or refund in a timely manner. Choose from default notifications or create your own.
Return Labels & Smart Rules
Set advanced returns rules to match your returns policy. Auto generate return shipping labels. Discounted USPS labels available.
Over AfterShip Returns Center
Designed for new and fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.
AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and update returns status in one place.
Returns & Exchange Made Easy
Your customers can submit returns requests in just a few clicks by entering the order number and email instead of filling out a complicated return-form or sending you an email.
Supported Returns Methods
- Pre-paid label
- Return to store
- Customer’s carrier of choice
- Refund to original payment method
- Return store credit
- Exchange (customers can select exchange variants)
Build Brand Loyalty with Branded Returns Page
Customize your branded returns center with your logo, URL, and returns policy. Offer a customer-friendly returns experience. Improve your brand image, customer satisfaction, and loyalty.
Manage All Returns Requests Efficiently
Track and manage all returns and RMA requests in one place to save processing time. Automatically generate an RMA once the returns request is submitted.
Improve Customer Satisfaction with Prepaid Shipping Labels
Automatically generate or manually upload prepaid labels to provide a seamless returns experience. Customers will receive an email with shipping instructions, simply print the label out and tap them to the box.
Process Refunds Easily
Auto-calculate the maximum refundable amount. Refund to original payment can be operated by just a few clicks. Issuing a gift card is also available for Shopify Plus users.
Cut Returns Costs with Advanced Automation Rules
Set up eligibility rules to prevent customers from returning an old order or product in certain categories. Automatically select a returns method and set shipping rates based on the region and reason for returns (e.g. damaged, defective, or wrong item).
Integrate with 10+Couriers
Instantly integrate with 10 carriers like UPS, USPS via Endicia, DHL, Australia Post, Seko Logistics (Omni Parcel), Star Track, Canada Post, and Correos Spain to provide customers easy-to-print labels.
Improve your Return Performance
Gain weekly insights and quarterly account reviews to improve your returns process and find out product issues.
Let’s Build a Better Returns Center Together!
We build our products with maximum attention to user experience and are focused on helping merchants of all sizes grow their brand :)
- Canada Post,
- Australia Post
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Ontdek hoe de app werkt in een voorbeeldwinkel.Bekijk voorbeeldwinkel
3 returns per month
Interactive branded returns page
Returns management portal
Discounted USPS return labels
20 returns per month
All Free features
Routing rules and zones
Integration with AfterShip tracking
100 returns per month
All Essential features
Unlimited zones & routing rules
Select exchange variant
400 returns per month
All Growth features
Returns performance analysis
QR code return
UPS, DHL, 11+ couriers auto label generation
* Alle kosten worden in USD gefactureerd. Terugkerende kosten, inclusief maandelijkse of op gebruik gebaseerde kosten, worden elke 30 dagen in rekening gebracht.
Meest recente recensies
Good not great but cheap compared to Returnly and Loop Returns. Recommended if you don't have a lot of returns to deal with and don't want to spend hundreds for app of the kind.
Such a great app to handle returns. No issues yet and a top-notch app thus far. Highly recommend it to any store owner.
Excellent app easy for customers to return and exchange their products at ease. Would reccomend to everyone!