AfterShip Returns Center

AfterShip Returns Center

door AfterShip & Automizely

Happy Return & Exchange. Return Labels, Return Policy, Refund.

4.2 van 5 sterren(1063 recensie)

Self-Service Branded Returns

Customers submit returns in just a few clicks without emailing your customer support. Turn returns into repurchase and build brand loyalty.

Automated Notifications

Notify customers of acceptance, rejection, exchange and/or refund in a timely manner. Choose from default notifications or create your own.

Return Labels & Smart Rules

Set advanced returns rules to match your returns policy. Auto generate return shipping labels. Discounted USPS labels available.


Over AfterShip Returns Center

Designed for new and fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.

AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and update returns status in one place.

Returns & Exchange Made Easy

Your customers can submit returns requests in just a few clicks by entering the order number and email instead of filling out a complicated return-form or sending you an email.

Supported Returns Methods

  • Pre-paid label
  • Return to store
  • Customer’s carrier of choice

Supported Resolutions

  • Refund to original payment method
  • Return store credit
  • Exchange (customers can select exchange variants)

Build Brand Loyalty with Branded Returns Page

Customize your branded returns center with your logo, URL, and returns policy. Offer a customer-friendly returns experience. Improve your brand image, customer satisfaction, and loyalty.

Manage All Returns Requests Efficiently

Track and manage all returns and RMA requests in one place to save processing time. Automatically generate an RMA once the returns request is submitted.

Improve Customer Satisfaction with Prepaid Shipping Labels

Automatically generate or manually upload prepaid labels to provide a seamless returns experience. Customers will receive an email with shipping instructions, simply print the label out and tap them to the box.

Process Refunds Easily

Auto-calculate the maximum refundable amount. Refund to original payment can be operated by just a few clicks. Issuing a gift card is also available for Shopify Plus users.

Cut Returns Costs with Advanced Automation Rules

Set up eligibility rules to prevent customers from returning an old order or product in certain categories. Automatically select a returns method and set shipping rates based on the region and reason for returns (e.g. damaged, defective, or wrong item).

Integrate with 10+Couriers

Instantly integrate with 10 carriers like UPS, USPS via Endicia, DHL, Australia Post, Seko Logistics (Omni Parcel), Star Track, Canada Post, and Correos Spain to provide customers easy-to-print labels.

Improve your Return Performance

Gain weekly insights and quarterly account reviews to improve your returns process and find out product issues.

Let’s Build a Better Returns Center Together!

We build our products with maximum attention to user experience and are focused on helping merchants of all sizes grow their brand :)

Integreert met

  • UPS,
  • FedEx,
  • USPS,
  • Canada Post,
  • Australia Post

Bekijk de app in actie

Ontdek hoe de app werkt in een voorbeeldwinkel.

Bekijk voorbeeldwinkel

Mediagalerij

Ondersteuning

Free

Gratis

  • 3 returns per month

  • Interactive branded returns page

  • Returns management portal

  • Email notifications

  • Discounted USPS return labels

Essential

$9.99/maand

  • 20 returns per month

  • All Free features

  • Auto approval

  • Routing rules and zones

  • Integration with AfterShip tracking

Growth

$29.99/maand

  • 100 returns per month

  • All Essential features

  • Unlimited zones & routing rules

  • Multi-language

  • 1-click refund

  • Select exchange variant

Pro

$99.99/maand

  • 400 returns per month

  • All Growth features

  • Returns performance analysis

  • QR code return

  • UPS, DHL, 11+ couriers auto label generation

* Alle kosten worden in USD gefactureerd. Terugkerende kosten, inclusief maandelijkse of op gebruik gebaseerde kosten, worden elke 30 dagen in rekening gebracht.

4.2 van 5 sterren

De algemene beoordeling geeft de huidige status van de app weer. Het is verantwoordelijk voor alle app-recensies, maar geeft voorrang aan de meest recente.
  • 5 van 5 sterren
    68% recensies zijn 5 sterren
  • 4 van 5 sterren
    17% recensies zijn 4 sterren
  • 3 van 5 sterren
    5% recensies zijn 3 sterren
  • 2 van 5 sterren
    2% recensies zijn 2 sterren
  • 1 van 5 sterren
    8% recensies zijn 1 sterren

Meest recente recensies

Peach

It says there's a free plan available, but after downloading the app I'm being forced to select a "7 day free trial" through a pop up that just won't disappear.

Antwoord van ontwikkelaar

11 april 2021

Hi,

Apologies for the inconvenience caused.

Give us a last opportunity to get all your issues resolved and make you a happy customer!
You can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.

Regards,
Returns Center Team

Statement Piece NY

Simply amazing! I highly recommend this app. It's ease of use and customer service is impeccable. I don't need to look any further going forward. This app is here to stay within my business!

Bettanshus

Really nice app for a better overview. Made the work with all returnes a lot easier for us and the customers!