AfterShip Returns & Exchanges

Name: AfterShip Returns & Exchanges
Brand: AfterShip
Rating: 4.7 (1265 reviews)

Preços: Plano gratuito disponível. Avaliação gratuita disponível.
Classificação: 4,7 (1 265)
Programador: AfterShip

Instale

Veja a loja de demonstração

Reduce return costs and recapture more revenue with automated returns and exchanges

AfterShip Returns helps brands cut return costs, retain revenue, and automate the entire return process. Recapture lost revenue by converting refunds into exchanges or store credit. Spend less time managing returns with rules and automation handle approvals, refunds, and updates in the backend. Give customers a simple branded return experience that keeps them coming back. Identify hidden product and listing issues with built-in analytics to improve product and reduce future returns.

Retain revenue with incentivized & personalized exchange offers and fraud checks
Cut operational costs with discounted labels, smart return rules, and automation
Deliver a seamless experience with branded return portal and native POS solution
Identify hidden patterns and refine business strategy with built-in analytics
Offer free returns and offset the cost with Return Care

Popular entre lojas como a sua: Sediado nos Estados Unidos da América

Idiomas

inglês, alemão, francês, espanhole italiano

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Contas de clientes
Shopify POS
Shopify Flow
Admin Shopify
Canada Post
FedEx
Gorgias
UPS
USPS

Categorias

Devoluções e trocas

Opções de devolução

Gestão de devoluções

Devoluções e garantia - Outro

Preços

Return Care

Gratuito

Funcionalidades

All Premium features
Shopper-funded returns
Revenue share

Essentials

$11 / mês

ou $108/ano e poupe 18%

$1 for the first month. Includes 20 returns/month; $0.50 per extra return.

Funcionalidades

All Free features
In-app automatic labels
Branded returns page
Email notifications
Basic refunds and exchanges
Basic routing rules

Avaliação gratuita de 7 dia

Pro

$59 / mês

ou $588/ano e poupe 17%

$1 for the first month. Includes 100 returns per month, $0.50 per extra return

Funcionalidades

All Essentials features
Automatic returns approval
In-app returns tracking
Refund to store credit
Return methods
Eligibility rules

Avaliação gratuita de 7 dia

Premium

$239 / mês

ou $2,388/ano e poupe 17%

$1 for the first month. Includes 200 returns per month, $1 per extra return

Funcionalidades

All Pro features
Shipment status-based automation
Embedded returns page
Exchange for other items
Exchange on store
Pre-built integrations

Avaliação gratuita de 7 dia

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (1 265)

Avaliação geral

4,7

Pontuação por nível de classificação

81% das classificações são de 5 estrelas
1,0 mil
9% das classificações são de 4 estrelas
112
2% das classificações são de 3 estrelas
31
2% das classificações são de 2 estrelas
20
6% das classificações são de 1 estrelas
79

Todas as avaliações

29 de maio de 2026

Going well - I really wanted to offer free shipping returns for customers that could self generate them - but that is not possible on my plan $59 a month - but we can offer variant swaps like shoe size swap for example, customers can generate their own labels, returns are approved automatically, and we offer a 15% store credit bump when customer opts in for that in regards to returns instance -

Southside Skatepark Skateshop

Estados Unidos

9 meses usando a aplicação

Editado a 26 de fevereiro de 2026

We have been using Aftership for years howvere, features needed for reports that used to be offered have been put behind upgraded paywalls. Additionally, the app will sometimes not load at all and will need to be restarted multiple times.

Customer service does respond fairly quickly.

JJ Malibu

Canadá

Mais de 5 anos usando a aplicação

Questão respondida por AfterShip 26 de fevereiro de 2026

Hello JJ Malibu's Team,

Thank you for taking the time to share your feedback with us.

We are sorry to hear that your recent experience did not meet your expectations. Providing a high level of service is very important to us and we sincerely regret any inconvenience this may have caused.

Upon reviewing the details we see that you contacted us yesterday regarding exporting your returns from AfterShip dashboard which was addressed.

We wanted to know if there were anything we missed or were not addressed so that we can follow-up and help resolve any outstanding issues.

Our team is always here to help and we will do our best to ensure your experience with us improves and meets your expectations.

Please feel free to contact our support team anytime, as we are available 24/7 and would be happy to assist you further.

Warm Regards,
Team AfterShip