AfterShip Returns & Exchanges
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Automated returns solution for brands to save time and recapture revenue on returns
Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.
- Self-service returns page and email notifications to reduce customer anxiety
- Smart return rules like returns window and non-returnable items to lower returns
- Flexible refund and exchange options to delight customers and recover revenue
- Automation rules like auto-refund and auto-restock to reduce manual work
- Carrier and warehouse settings for quick and cheap package return and restocking
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- Populärt i butiker som din
- Baserat i USA
- Höjdpunkter
- Fungerar med de senaste temana
Språk
engelska, tyska, franska, spanska, och italienska
Denna app finns inte översatt till svenska
Fungerar med
- Shopify kassasystem
- Shopify Flow
- UPS
- FedEx
- USPS
- Canada Post
- Gorgias
Kategorier
Returalternativ
Priser
Free
Gratis att installera
3 returns per month
- Returns management portal
- Branded returns page
- Email notifications
- Basic returns window and reasons
- Manual approvals and label uploads
Essentials
$23 /månad
eller $228/år och spara 17 %
60 returns per month, $0.50 per extra return
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
Pro
$59 /månad
eller $588/år och spara 17 %
100 returns per month, $0.50 per extra return
- All Essentials features
- Automatic returns approval
- In-app returns tracking
- Refund to store credit
- Return methods
- Eligibility rules
Premium
$239 /månad
eller $2,388/år och spara 17 %
200 returns per month, $1 per extra return
- All Pro features
- Shipment status-based automation
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (1 285)
We tried onboarding with Loop and AfterShip at the same time, and AfterShip offered the better customer support and out-the-box functionality by far. So many great features and a very competitive price.
Setup was pretty complex but support helped us out all the way through.
After 2 weeks of tweaking, we are happy with the finished product.
Told us it could do certain features, kept telling us it's possible and we kept trying to make it work. Finally they spent time with their team and realised they were giving us the wrong information.
Wasted our time and energy.
Thank you for sharing your feedback, and we appreciate you taking the time to share the details with us.
We have reviewed the conversation at our end, and the functionality that you’re looking for is partially being fulfilled by the Return app. We always try to improve our app based on the feedback received from our valued customers. We would like you to continue using AfterShip and build a long-lasting relationship.
Please feel free to contact us if you have any questions.
Regards,
Team AfterShip
The the way users are managed is unfair and broken. Why do I need to pay for additional seats on top of the per-return rate.
Avoid.
Hello Blundstone UK Team,
I understand how you feel; however, our role-based user management is standard practice across SaaS applications worldwide.
This provides a better way to manage a Small to Large business without needing to share the same Admin credentials with everyone in your team to access AfterShip.
You can continue to use AfterShip with a single owner account and not opt for additional seats if you prefer, and this is the reason we have the Member seats as an optional add-on to allow merchants to scale up as per their business requirements.
We'll consider it as feedback and see how we can incorporate member seats in existing subscriptions. If you have any more suggestions, please visit our Ideas Portal.
Regards,
Shafiq Alam
Team AfterShip
This app is very expensive. $400 per month if you want the app to be usable. We cannot use this app for this reason. We reached out on chat with no response. We are choosing a new app
Hello Team GoKart,
We’re sorry to hear that our pricing doesn’t align with your needs and that budget considerations are important.
Many of our customers are happily using the AfterShip Essentials 60 monthly plan for $23 and we'd recommend you go for that option since only for 1-3 returns monthly.
More return routing & zones are available on our higher plans considering that merchants who have higher returns will comparatively require more options to manage their returns.
Our records show that our team responded promptly to your inquiry with the correct details as you requested and also emailed you the transcript of the conversation, which you will find in your registered email inbox.
We are open to feedback and encourage it so that we can improve our support and services. We'd also want our customers to share unbiased details to help us help you better.
We've also sent you an email as a follow-up in case you need clarity on any AfterShip Returns plan or features.
Regards,
Shafiq Alam
Support
Support på appen tillhandahålls av AfterShip.
Resurser
Utvecklare
Lansering
28 februari 2017
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