AfterShip Returns Center

Return Label, Store Credit, Exchange, Return Policy, Refunds

提供免费套餐

Automate Returns & Exchanges

Allow customers to return or exchange products via a branded returns portal. Expedite return shipping with 13+ couriers like UPS & USPS.

Send Proactive Return Updates

Reduce customer inquiries and anxiety with timely return and refund status notifications via email. Boost trust & encourage repeat sales.

Return Labels & Flexible Rules

Set smart return rules to recapture revenue and save costs. Generate discounted USPS prepaid return labels with Postmen shipper accounts.

AfterShip Returns Center

AfterShip Returns Center

Designed for fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.

AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and update returns status in one place.

Returns & Exchange Made Easy

Your customers can submit returns requests in just a few clicks by entering the order number and email instead of sending you an email.

Supported Returns Methods

  • Pre-paid label
  • Return to store
  • Customer’s carrier of choice
  • Green returns - customers keep the item & get a refund

Flexible Return Resolutions

  • Refund to the original payment method
  • Return store credit
  • Exchange (customers can select exchange variants)
  • Exchange for any product - Give extra credits to retain revenue

Build Brand Loyalty with Branded Returns Page

Customize your branded returns center with your logo, URL, and returns policy. Improve your brand image, customer satisfaction, and loyalty.

Manage All Returns Requests Efficiently

  • Track and manage all returns and RMA requests in one place.
  • Automatically generate an RMA once the returns request is submitted.
  • Sync and track your return orders on the AfterShip shipment dashboard.
  • View each RMA’s detailed timeline of events to resolve return requests faster.

Returns Automation Rules

Optimize your returns process by automatically updating the return status of orders based on certain rules

Improve Customer Satisfaction with Prepaid Shipping Labels

Automatically generate or manually upload prepaid labels to provide a seamless returns experience. Auto-generate returns labels by connecting your Postmen shipper account.

Process Refunds Easily

Auto-calculate the maximum refundable amount. Refund to original payment can be operated with just a few clicks. Issuing a gift card is also available for Shopify Plus users.

Cut Returns Costs with Advanced Automation Rules

Set up eligibility rules to prevent customers from returning an old order or product in certain categories. Automatically select a returns method and set shipping rates based on the region and reason for returns.

Integrate with 13+ Couriers

Instantly integrate with 10 carriers like UPS, USPS via Endicia, DHL, DHL Germany, DPD NL, FedEx, Australia Post, Swiss Post, Seko Logistics (Omni Parcel), Star Track, Canada Post & Correos Spain to provide customers easy-to-print labels.

Improve your Return Performance

Optimize your return process and drive bottom line for your business with customer and product level returns data.

集成

  • UPS
  • FedEx
  • USPS
  • Canada Post
  • Gorgias
AfterShip Returns Center

AfterShip Returns Center

Designed for fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.

AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and update returns status in one place.

Returns & Exchange Made Easy

Your customers can submit returns requests in just a few clicks by entering the order number and email instead of sending you an email.

Supported Returns Methods

  • Pre-paid label
  • Return to store
  • Customer’s carrier of choice
  • Green returns - customers keep the item & get a refund

Flexible Return Resolutions

  • Refund to the original payment method
  • Return store credit
  • Exchange (customers can select exchange variants)
  • Exchange for any product - Give extra credits to retain revenue

Build Brand Loyalty with Branded Returns Page

Customize your branded returns center with your logo, URL, and returns policy. Improve your brand image, customer satisfaction, and loyalty.

Manage All Returns Requests Efficiently

  • Track and manage all returns and RMA requests in one place.
  • Automatically generate an RMA once the returns request is submitted.
  • Sync and track your return orders on the AfterShip shipment dashboard.
  • View each RMA’s detailed timeline of events to resolve return requests faster.

Returns Automation Rules

Optimize your returns process by automatically updating the return status of orders based on certain rules

Improve Customer Satisfaction with Prepaid Shipping Labels

Automatically generate or manually upload prepaid labels to provide a seamless returns experience. Auto-generate returns labels by connecting your Postmen shipper account.

Process Refunds Easily

Auto-calculate the maximum refundable amount. Refund to original payment can be operated with just a few clicks. Issuing a gift card is also available for Shopify Plus users.

Cut Returns Costs with Advanced Automation Rules

Set up eligibility rules to prevent customers from returning an old order or product in certain categories. Automatically select a returns method and set shipping rates based on the region and reason for returns.

Integrate with 13+ Couriers

Instantly integrate with 10 carriers like UPS, USPS via Endicia, DHL, DHL Germany, DPD NL, FedEx, Australia Post, Swiss Post, Seko Logistics (Omni Parcel), Star Track, Canada Post & Correos Spain to provide customers easy-to-print labels.

Improve your Return Performance

Optimize your return process and drive bottom line for your business with customer and product level returns data.

集成

  • UPS
  • FedEx
  • USPS
  • Canada Post
  • Gorgias

Free

免费

  • 3 returns per month
  • Interactive branded returns page
  • Returns management portal
  • Email notifications
  • Discounted USPS return labels

Essential

$9/月

  • 20 returns per month
  • All Free features
  • Auto approval
  • Routing rules and zones
  • Integration with AfterShip tracking

Growth

$29/月

  • 100 returns per month
  • All Essential features
  • Unlimited zones & routing rules
  • Multi-language
  • 1-click refund
  • Select exchange variant

Pro

$99/月

  • 400 returns per month
  • All Growth features
  • Returns performance analysis
  • QR code return
  • UPS, DHL, 11+ couriers auto label generation

* 所有费用均以USD结算。
** 经常性费用(包括每月费用或基于使用情况的费用)每 30 天收取一次。

评论

4.7 评分

整体评分反映了应用的当前状态。其中考虑了所有应用评论,但会优先考虑最新评论。

  • 5 评分
    74% 的评分是 5 星
  • 4 评分
    14% 的评分是 4 星
  • 3 评分
    4% 的评分是 3 星
  • 2 评分
    2% 的评分是 2 星
  • 1 评分
    7% 的评分是 1 星

MISSNADi

Ich benutze diese App um Retouren zu managen. Ich finde sie wirklich gut! Die Preisgestaltung ist auch fair.

PROVOCATIVE LINGERIE

Le service client est très professionnel et rapide ! l'apps semble très complète et facile à utiliser,

odzzo

I use this app to create returns for customers. Relatively easy to use with automation features. Recommend!

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