AfterShip Returns
配图图库
亮点
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位于美国
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可直接在 Shopify 后台使用
Automated returns solution for brands to save time and recapture revenue on returns
Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.
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Self-service returns page and email notifications to reduce customer anxiety
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Smart return rules like returns window and non-returnable items to lower returns
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Flexible refund and exchange options to delight customers and recover revenue
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Automation rules like auto-refund and auto-restock to reduce manual work
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Carrier and warehouse settings for quick and cheap package return and restocking
定价
Free
免费
- 3 returns/month
- Branded returns page
- Returns management portal
- Email notifications
- Basic returns window and reasons
- Manual approval
Essential
$11/月
或 $108/年（可节省 18%）
$0.5 per extra shipment over 20
- 20 returns/month
- All Free features
- Returns analytics
- Basic refund and exchange settings
- Basic routing and eligibility rules
Pro
$119/月
或 $1,188/年（可节省 17%）
$0.5 per extra shipment over 400
- 400 returns/month
- All Essential features
- Auto-approve RMA
- 1-click exchange
- Multilingual return pages
- Automation rules
- Issue gift card
Premium
$239/月
或 $2,388/年（可节省 17%）
$1 per extra return
- 400 returns/month
- All Pro features
- Auto-refund
- Exchange for other items
- Eligibility and automation rules
- Returns API and webhook
Free
免费
- 3 returns/month
- Branded returns page
- Returns management portal
- Email notifications
- Basic returns window and reasons
- Manual approval
Essential
$11/月
或 $108/年（可节省 18%）
$0.5 per extra shipment over 20
- 20 returns/month
- All Free features
- Returns analytics
- Basic refund and exchange settings
- Basic routing and eligibility rules
Pro
$119/月
或 $1,188/年（可节省 17%）
$0.5 per extra shipment over 400
- 400 returns/month
- All Essential features
- Auto-approve RMA
- 1-click exchange
- Multilingual return pages
- Automation rules
- Issue gift card
Premium
$239/月
或 $2,388/年（可节省 17%）
$1 per extra return
- 400 returns/month
- All Pro features
- Auto-refund
- Exchange for other items
- Eligibility and automation rules
- Returns API and webhook
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项
1897 条评论
Great app, customer service was quick and helpful and helped me with changing the appearance of the app.
Aftership & Automizely are brilliant until you need support! I want to use a custom domain for my returns page and there's a button under the settings to contact support for DNS settings. Click the button, nothing happens. So I go to the left menu and down to "Help & Support". At the bottom of their support page is a "Chat with us" button. The link is simply "/#", so of course that button doesn't work. Click on "24/7 support" in their menu, nothing. Buttons that say "Email Us", not buttons at all, just text.... I ditched a bunch of other well-known apps to go with the Automizely/Aftership suite instead, keeping things simple. But this is one major red flag! These could be the best apps in the world, but if the customer service is non-existent....
Dear user,
We are so sorry if you feel that way. We apologize for the inconvenience that you’ve been facing lately.
We understand your frustration, as every little detail matters for your business. But we want to kindly remind you that the multi-membership could be the crux that causes your concern.
We're afraid that you could not find the option to contact us but it's easy to reach out to us and you can also write us at support@aftership.com. Our. support will assist you right after that. You can also log in to your admin account and initiate the chat with us easily. I am following up with you on this very closely and will fix your concern as soon as it can be.
Our support team has already reached out to you to help you set up quickly, so you can have your business running up well.
Thank you for fixing the issue as quickly as humanly possible. We would love to see you guys try to create a bypass for when people pay with two forms of payment. But other than that you're always so available and willing to help resolve my issues.
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