AfterShip Returns & Exchanges

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

• Self-service returns page and email notifications to reduce customer anxiety
• Smart return rules like returns window and non-returnable items to lower returns
• Flexible refund and exchange options to delight customers and recover revenue
• Automation rules like auto-refund and auto-restock to reduce manual work
• Carrier and warehouse settings for quick and cheap package return and restocking