AfterShip Returns & Exchanges
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Reduce return costs and recapture more revenue with automated returns and exchanges
AfterShip Returns helps brands cut return costs, retain revenue, and automate the entire return process. Recapture lost revenue by converting refunds into exchanges or store credit. Spend less time managing returns with rules and automation handle approvals, refunds, and updates in the backend. Give customers a simple branded return experience that keeps them coming back. Identify hidden product and listing issues with built-in analytics to improve product and reduce future returns.
- Retain revenue with incentivized & personalized exchange offers and fraud checks
- Cut operational costs with discounted labels, smart return rules, and automation
- Deliver a seamless experience with branded return portal and native POS solution
- Identify hidden patterns and refine business strategy with built-in analytics
- Offer free returns and offset the cost with Return Care
- 廣獲同類商店愛用
- 美國商家
語言
英文、 德文、 法文、 西班牙文，以及 義大利文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- Shopify POS
- Shopify Flow
- Shopify 管理介面
- Canada Post
- FedEx
- Gorgias
- UPS
- USPS
定價
Return Care
免費
功能
- All Premium features
- Shopper-funded returns
- Revenue share
Essentials
$11 /月
或每年 $108，可省 18% 的費用
$1 for the first month. Includes 20 returns/month; $0.50 per extra return.
功能
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
7 天免費試用
Pro
$59 /月
或每年 $588，可省 17% 的費用
$1 for the first month. Includes 100 returns per month, $0.50 per extra return
功能
- All Essentials features
- Automatic returns approval
- In-app returns tracking
- Refund to store credit
- Return methods
- Eligibility rules
7 天免費試用
Premium
$239 /月
或每年 $2,388，可省 17% 的費用
$1 for the first month. Includes 200 returns per month, $1 per extra return
功能
- All Pro features
- Shipment status-based automation
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations
7 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
評論 (1,249)
We have been using Aftership for years howvere, features needed for reports that used to be offered have been put behind upgraded paywalls. Additionally, the app will sometimes not load at all and will need to be restarted multiple times.
Customer service does respond fairly quickly.
Hello JJ Malibu's Team,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that your recent experience did not meet your expectations. Providing a high level of service is very important to us and we sincerely regret any inconvenience this may have caused.
Upon reviewing the details we see that you contacted us yesterday regarding exporting your returns from AfterShip dashboard which was addressed.
We wanted to know if there were anything we missed or were not addressed so that we can follow-up and help resolve any outstanding issues.
Our team is always here to help and we will do our best to ensure your experience with us improves and meets your expectations.
Please feel free to contact our support team anytime, as we are available 24/7 and would be happy to assist you further.
Warm Regards,
Team AfterShip
Had a question about the returns policy workflows and if it could be arranged. Purima sorted and resolved it within 10 minutes.
The app works perfectly, and I have not had any issues with it in 3 years.
Thanks team!
We LOVE AfterShip! Dhanush was fantastic to work with. He helped us quickly resolve some issues between AfterShip Returns and Shopify, and the turnaround was much faster than I expected. He was very helpful, knowledgeable, and easy to work with throughout the process. His guidance made a big difference, and I really appreciated how smoothly he helped get everything sorted out. Highly recommend working with him.
AfterShip Tracking & Returns has saved us so much time, it's hard to imagine running our ecommerce businesses without them!
支援服務
App 支援由 AfterShip 提供。
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