AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

定價
免費安裝。 提供免費試用。
廣獲同類商店愛用
美國商家
評分
4.7 (1,239)
開發者
AfterShip

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. 更多
  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking
廣獲同類商店愛用
美國商家

語言

英文、 德文、 法文、 西班牙文,以及 義大利文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

  • Shopify POS
  • Shopify Flow
  • Shopify 管理介面
  • UPS
  • FedEx
  • USPS
  • Canada Post
  • Gorgias

定價

Free

免費安裝

3 returns per month

功能

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$11 /月

或每年 $108,可省 18% 的費用

$1 for the first month. Includes 20 returns/month; $0.50 per extra return.

功能

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

7 天免費試用

Pro

$59 /月

或每年 $588,可省 17% 的費用

$1 for the first month. Includes 100 returns per month, $0.50 per extra return

功能

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

7 天免費試用

Premium

$239 /月

或每年 $2,388,可省 17% 的費用

$1 for the first month. Includes 200 returns per month, $1 per extra return

功能

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

7 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評論 (1,239)

整體評分
4.7
各級評分數量
  • 80% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
編輯時間:2026年2月26日

We have been using Aftership for years howvere, features needed for reports that used to be offered have been put behind upgraded paywalls. Additionally, the app will sometimes not load at all and will need to be restarted multiple times.

Customer service does respond fairly quickly.

JJ Malibu
加拿大
使用應用程式 5年多
AfterShip 已回覆 2026年2月26日

Hello JJ Malibu's Team,

Thank you for taking the time to share your feedback with us.

We are sorry to hear that your recent experience did not meet your expectations. Providing a high level of service is very important to us and we sincerely regret any inconvenience this may have caused.

Upon reviewing the details we see that you contacted us yesterday regarding exporting your returns from AfterShip dashboard which was addressed.

We wanted to know if there were anything we missed or were not addressed so that we can follow-up and help resolve any outstanding issues.

Our team is always here to help and we will do our best to ensure your experience with us improves and meets your expectations.

Please feel free to contact our support team anytime, as we are available 24/7 and would be happy to assist you further.

Warm Regards,
Team AfterShip

2026年2月5日

Had a question about the returns policy workflows and if it could be arranged. Purima sorted and resolved it within 10 minutes.

The app works perfectly, and I have not had any issues with it in 3 years.

Thanks team!

Back to the Office
英國
使用應用程式 接近4年
2025年12月4日

I really like how easy everything feels now that the returns are centralized. It takes the guesswork out of the whole process and saves a lot of time. What really makes it stand out though is the customer service. Every time I have a question or need a hand, the team steps in with real attention and patience. It feels like they actually want to help, and that makes a huge difference.

Pure & Simple Canada
加拿大
使用應用程式 2年多

支援服務

應用程式支援由 AfterShip 提供。

資源

開發者無法直接以繁體中文提供支援。

開發者

AfterShip

120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

發布日期

2017年2月28日

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