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AfterShip Returns Center

AfterShip Returns Center

Developed by AfterShip

826 reviews
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Price: From $0.00 / month Free Trial: 14 days More info
  • Self-service returns on your branded Returns Center
  • Approve and track your returns in a single place
  • Notify customers of returns status

★ Engage your customers with returns

Your customers care about returns but the process to manage returns is a pain. That's why we want to make it super easy for you to approve, reject, and track returns with your customers. Returns Center helps you engage your customers with the best returns experience.

★ Automate your return process


With Returns Center, your customers can submit return requests with a few clicks instead of email. You can track & manage all returns requests in one place. Once you approve RMA, shipping instructions will be sent out to customers automatically.

★ Branded Returns Page


Customizing your Returns Page by adding your brand logo and a custom URL. Improve your brand image and customer experience on return and refund.

★ Email returns statuses


Keep you and your customers in the loop via email for returns and refund statuses

★ Easy setup


① Install Returns Center, click on ‘Get’


② Customize your return policy and shippment instructions


③ Add the Returns Page to your Store


☛ Done! Up and running!

★ Building Returns Center with you


Our mission is to make sure you have the right apps to grow your business. Share your experience with Returns Center so we can improve the app quickly.

Feel free to leave a review below and encourage other Shopify merchants to use the app!

AfterShip Returns Center reviews

826 reviews
  1. 5 stars (695 reviews)
  2. 4 stars (72 reviews)
  3. 3 stars (14 reviews)
  4. 2 stars (6 reviews)
  5. 1 star (39 reviews)

Awesome app but extremely disappointed they are discontinuing it and making you pay like $40 a month for the new one.

posted

Liked it before the mandatory switch and sign up to something different. This version will no longer be available after April 30th.

posted

It is very good for a basic returns application.And it is free as well.The thing is that I haven't had any returns yet to know what it is like.

posted

Works well and has a simple process. A few areas of improvement are needed - it would be good to go direct from one state to another, like approved to refunded and skip the shipment received and other intermediate steps. Also the canned English needs a lot of work on both grammar and punctuation and not all can be user edited and thus is a little cringe worthy when people need to read it.

UPDATE: A lot of great innovation has gone into this product. Still an issue with not being able to edit some language (US Spelling everywhere) but upgrading from 4 star to 5 nonetheless. 6 months use almost now.

UPDATE 2: It keeps nagging you to leave a review. Review begging is not good form and is very crass. Despite having left a review already and closing/dismissing the review begging banner, it keeps coming back every day to beg you.

Is this an app store or the fish markets? Now 2 star.

posted

This app worked great for awhile---now whenever I type anything into the "Common Return Questions" box it comes out super buggy and does not display properly.

posted

I installed the app, but it wouldn't load.

posted
Get
From $0.00 / month

Starter plan - $0 monthly fee, 3 returns quota per month
Returns Center Pricing

14 days

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