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AfterShip Returns Center Lite

AfterShip Returns Center Lite

Developed by AfterShip

774 reviews
Price: Free More info
  • Your customers start a return by a few clicks from your branded Returns Center
  • Easily manage and track your returns in a single place
  • Automatically notify customers of approval/rejection/refunded

What's new

22/Feb 2018 - Looking for more features?

Try our New Returns Center

✔︎ Email template customization
✔︎ Set theme color, upload favicon, hero image

Why you need Returns Center Lite

Your customers care about returns but the process to manage returns is a pain. That's why we want to make it super easy for you to accept, cancel, and track returns with your customers. Returns Center helps you automate your returns so you can focus on delivering the best post-purchase experience.

With this free app, you can now:

✔︎ Add a Returns Page into your store easily

✔︎ Update your return policy and instructions

✔︎ Track your returns

✔︎ Email the tracking status to customers

★ Automate your return process

With Return Centers Lite, your customers can submit return requests with a few clicks instead of email. You can track & manage all returns requests in one place. Once you approve RMA, shipping instructions will be sent out to customers automatically.

★ Your branded Returns Page

Customizing your Returns Page by adding your brand logo and a custom URL. Improve your brand image and customer experience on return and refund.

★ Email return shipment status

Keep you and your customers in the loop via email for return shipment tracking with hundreds of couriers all over the world

★ Easy setup

① Install Returns Center Lite, click on ‘Get’

② Customize and confirm your return policy and instructions

③ Add your new Returns Page to your Store

☛ Done! Up and running!

★ Building Returns Center Lite with you

Our mission is to make sure you have the right apps to grow your business. Share your experience with Returns Center so we can improve the app quickly.

Feel free to leave a review below and encourage other Shopify merchants to use the app!

AfterShip Returns Center Lite reviews

774 reviews
  1. 5 stars (675 reviews)
  2. 4 stars (72 reviews)
  3. 3 stars (14 reviews)
  4. 2 stars (5 reviews)
  5. 1 star (8 reviews)

It is very good for a basic returns application.And it is free as well.The thing is that I haven't had any returns yet to know what it is like.


Works well and has a simple process. A few areas of improvement are needed - it would be good to go direct from one state to another, like approved to refunded and skip the shipment received and other intermediate steps. Also the canned English needs a lot of work on both grammar and punctuation and not all can be user edited and thus is a little cringe worthy when people need to read it.

UPDATE: A lot of great innovation has gone into this product. Still an issue with not being able to edit some language (US Spelling everywhere) but upgrading from 4 star to 5 nonetheless. 6 months use almost now.

UPDATE 2: It keeps nagging you to leave a review. Review begging is not good form and is very crass. Despite having left a review already and closing/dismissing the review begging banner, it keeps coming back every day to beg you.

Is this an app store or the fish markets? Now 2 star.


Good but needs to be improved. There's no option for "Exchanged" (just "Refunded" or "Rejected"). Also, the Status Text that is sent to the customers is pre-programmed and cannot be changed (according to the developers). Unfortunately, this text has a few grammatical errors, which gives your customers a poor impression of your company. For this reason alone we are looking for an alternative to this app.


This app worked great for awhile---now whenever I type anything into the "Common Return Questions" box it comes out super buggy and does not display properly.


I installed the app, but it wouldn't load.


  • Free unlimited number of returns
  • No hidden cost!

★ Give it a spin, click on 'Get' ★

We made Returns Center Lite to help Shopify merchants grow their business and build long-lasting relationships with their customers.

Support & Sales

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