Designed for new and fast-growing Shopify stores, AfterShip Returns Center is a must-have returns management portal that guarantees a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.

AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and change returns status in one place.

EXTENDED FREE Forever due to COVID-19 Pandemic

Our team decide to launch a Forever Free plan and hope this can help support the SMB businesses.

Returns & Exchange Made Easy

Your customers can submit returns requests in just a few clicks instead of filling out a complicated returns form or sending you an email.

Supported returns methods

• Pre-paid label
• Return to store
• Customer’s choice of carrier

Supported resolutions

• Refund to the original payment method
• Return to store credit
• Exchange (Customers can select exchange variants)

Build Brand Loyalty with Branded Returns Center

Customize your branded returns center with your logo, URL and returns policy. Offer a customer-friendly returns experience. Improve your brand image, customer satisfaction and loyalty.

Manage All Returns Requests Efficiently

Track and manage all returns and RMA requests in one place to save processing time. Automatically generate an RMA# once returns request is submitted.

Improve Customer Satisfaction with Prepaid Shipping Labels

Automatically generate or manually upload prepaid labels to provide a seamless returns experience. Customers will receive an email with shipping instructions, simply print the label out and tap them to the box.

Process Refunds Easily

Auto calculate maximum refundable amount. Refund to original payment can be operated by a just few clicks. Issuing a gift card is also available to Shopify Plus users.

Cut Returns Costs with Advanced Automation Rules

Set up eligibility rules to prevent customers from returning an old order or product in certain categories. Automatically select a returns method and set shipping rates based on the region and reason of returns (e.g. damaged, defective, or wrong item).

Try Before You Commit

Enjoy free access to AfterShip Returns Center for 14 days with unlimited users and transactions. Choose a plan that best fits your business needs at the end of your trial.

Let’s Build a Better Returns Center Together!

At AfterShip, our mission is to make sure you have the right apps to grow your business. Share with us your experiences and tell us what we can do to make AfterShip Returns Center a better app.

Feel free to leave a review below and encourage other Shopify merchants to use this app!