AfterShip Returns
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Highlights
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Based in United States
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Works with the latest themes
About this app
Launched
February 28, 2017
Languages
English, German, French, Spanish, and Italian
Categories
Returns and exchanges , Shipping labelsWorks with
Shopify Flow, UPS, FedEx, USPS, Canada Post, GorgiasAutomated returns solution for brands to save time and recapture revenue on returns
Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.
- Self-service returns page and email notifications to reduce customer anxiety
- Smart return rules like returns window and non-returnable items to lower returns
- Flexible refund and exchange options to delight customers and recover revenue
- Automation rules like auto-refund and auto-restock to reduce manual work
- Carrier and warehouse settings for quick and cheap package return and restocking
Pricing
Free
Free to install
3 returns per month
- Returns management portal
- Branded returns page
- Email notifications
- Basic returns window and reasons
- Manual approvals and label uploads
Essentials
$23/month
or $228/year and save 17%
60 returns per month, $0.50 per extra return
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
Pro
$59/month
or $588/year and save 17%
100 returns per month, $0.50 per extra return
- All Essentials features
- Automatic returns approval
- In-app returns tracking
- Refund to store credit
- Return methods
- Eligibility rules
Premium
$239/month
or $2,388/year and save 17%
200 returns per month, $1 per extra return
- All Pro features
- Shipment status-based automation
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations
Free
Free to install
3 returns per month
- Returns management portal
- Branded returns page
- Email notifications
- Basic returns window and reasons
- Manual approvals and label uploads
Essentials
$23/month
or $228/year and save 17%
60 returns per month, $0.50 per extra return
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
Pro
$59/month
or $588/year and save 17%
100 returns per month, $0.50 per extra return
- All Essentials features
- Automatic returns approval
- In-app returns tracking
- Refund to store credit
- Return methods
- Eligibility rules
Premium
$239/month
or $2,388/year and save 17%
200 returns per month, $1 per extra return
- All Pro features
- Shipment status-based automation
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
2,243 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its customizable return options and seamless Shopify integration. It's praised for simplifying shipment management and offering a professional customer experience. Despite requiring some setup time, many recommend it for streamlining the return process. The customer service team is also highly commended for their exceptional support.
I am just a week in, but so far so good. I am at the first stage of just setting this up. I am finding that this will take some time to set up. That is actually a good thing, because this software gives you a lot of options. A one click install app usually doesn't do much. Be prepared to take your time to go through all of the details. In the end, I am hoping that this software will make our customers happy, make for a great return experience, and keep customers coming back. I will keep you posted as i proceed.
The app is great at keeping track of valuable information to follow up with customer returns and shipping.
Great customer service and fantastic seamless Returns Centre integration into my website.
About this app
Launched
February 28, 2017
Languages
English, German, French, Spanish, and Italian
Categories
Returns and exchanges , Shipping labelsWorks with
Shopify Flow, UPS, FedEx, USPS, Canada Post, GorgiasBuilt by AfterShip & Automizely
About AfterShip & Automizely
4.9 average rating
12 years building apps for the Shopify App Store
120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG
Support
Send a messagesupport@returnscenter.com