AfterShip Returns

AfterShip Returns

Free plan available. Additional charges may apply.
Rating (4.6)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

February 28, 2017

Languages

English

Integrates with

UPS, FedEx, USPS, Canada Post, Gorgias

Fits seamlessly into

Shopify Flow

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. more
  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking

Pricing

Free

Free

  • 3 returns/month
  • Branded returns page
  • Returns management portal
  • Email notifications
  • Basic returns window and reasons
  • Manual approval

Essential

$11/month

or $108/year and save 18%

$0.50 per extra return

  • 20 returns/month
  • All Free features
  • Returns analytics
  • Basic refund and exchange settings
  • Basic routing and eligibility rules

Pro

$119/month

or $1,188/year and save 17%

$0.50 per extra return

  • 400 returns/month
  • All Essential features
  • Auto-approve RMA
  • 1-click exchange
  • Multilingual return pages
  • Automation rules
  • Issue gift card

Premium

$239/month

or $2,388/year and save 17%

$1.00 per extra return

  • 400 returns/month
  • All Pro features
  • Auto-refund
  • Exchange for other items
  • Eligibility and automation rules
  • Returns API and webhook

Free

Free

  • 3 returns/month
  • Branded returns page
  • Returns management portal
  • Email notifications
  • Basic returns window and reasons
  • Manual approval

Essential

$11/month

or $108/year and save 18%

$0.50 per extra return

  • 20 returns/month
  • All Free features
  • Returns analytics
  • Basic refund and exchange settings
  • Basic routing and eligibility rules

Pro

$119/month

or $1,188/year and save 17%

$0.50 per extra return

  • 400 returns/month
  • All Essential features
  • Auto-approve RMA
  • 1-click exchange
  • Multilingual return pages
  • Automation rules
  • Issue gift card

Premium

$239/month

or $2,388/year and save 17%

$1.00 per extra return

  • 400 returns/month
  • All Pro features
  • Auto-refund
  • Exchange for other items
  • Eligibility and automation rules
  • Returns API and webhook

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

2,000 reviews

Overall rating
4.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
June 8, 2023

We've been using AfterShip Returns for years now and not only is the program great, but the customer service is truly amazing! Debashish was able to help me with an issue really quickly and professionally. This has been a great addition to our website and programs and would recommend to anyone looking for a returns program!

SLATE SWIM
United States
June 6, 2023

Nailinee was very helpful and kind in her assistance. She was very patient and kind to me. I appreciate her patience.

Irregular Exposure
United States
Time spent using app: About 4 hours
June 5, 2023

Amazing customer service and features! Would definitely recommend for anyone wanting to streamline their returns process.

Kotomi
Australia

About this app

Launched

February 28, 2017

Languages

English

Integrates with

UPS, FedEx, USPS, Canada Post, Gorgias

Fits seamlessly into

Shopify Flow

Built by AfterShip & Automizely

About AfterShip & Automizely

4.8 average rating

11 years building apps for the Shopify App Store

Support

Send a message

support@returnscenter.com

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