Overall rating Based on 121 reviews
Creative Contrast LLC
So far so great... this will really speed up the returns process for customers , and make the whole thing a lot smoother for support!
Interesting App... quite useful for those that want to leave everything in one system. We might cancel our zendesk if it keeps performing!
Shahji & Co
Works well, love all the rules you can set. Customers find it easy to use.
John Elliott + Co
This is exactly what we have been needing. This app is easy to use and I love having all of my customers return and exchange information on one place. It is great to be able to reference all of the information I need in the click of a button!
Home Shopping Mall
It is great app for reasonable price! I like the fact you can customise the look to fit it to your store. Easy and very user friendly. Very flexible - you can set different rules for different products THIS IS WHAT WE NEEDED!
Strongly recommend to everyone who needs help with automating and keeping track of the returns !
In addition bold apps offer great customer service - all your questions are answered within a few hours.
Very HAPPY Customer !
We have been looking for an app like this. The installation is easy but it might take a little while to migrate your existing return/exchange process to this app. Right now I just setup the page and when customer initiate a return from our existing process, we will manually initiate the return ourselves so that we can test it out and tweak the language and setting a little bit. Overall, a well and timely app for us. Thank you very much!
This is exactly what I was looking for. It's an easy Returns Manager that tracks everything all in one place. If you sell apparel or anything that may require returns/exchanges, this is a MUST HAVE.
It certainly does give more confidence to customers as I've tracked a significant proportion of customers click through to the returns page and then buy. If people know you take their satisfaction seriously then they are more inclined to buy.
The videos were essential though, make sure you watch them as it is vital that you know how the different features work.
Hands down the best returns application around. If you want an intuitive software that allows you to successfully manage returns, you've found it.
The Spiceworks: Hereford Herbs & Spices
Excellent app that saves us a lot of time and effort.
It contains all that we needed to put in place a robust returns policy within minutes.