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Brad and his team created a really cool extension here! The auto industry has a significantly higher return rate than some other industries so having a tool like this has expanded our potential greatly.
Business owners do not think of this as just a way to move damaged goods.. this is a tool to be able to deploy better solutions to customers.
Customer bought the wrong item, but attempted to install it? Don't just turn them away, take it back, drip it!
Customer received a damaged item, you got paid out for the claim? Don't just tell them to throw it away, take it back and drip it!
This is a revenue generating app.. do not sleep on creative ways to generate revenue and improve your customer service experience.
Thanks for the review and letting people know how you use it beyond just open box returns. It's very rewarding to see companies like Subimods make great use of it. Automotive has really shown a need for something like this. There are many industries that get stuck with open box returns, this is a great solution that we're proud of and continuing to improve.
Thanks for the review, it's very appreciated.
Brad and his team are amazing! Great communication and they are consistently working to add new features to support our needs. We are very happy with this app.
Thanks for the kind review. It is great to see your success in selling wigs. I have worked with quite a few Shopify Plus stores your size, and honestly, it's been a pleasure to work with your team.
Just the kind of app I needed with a pricing structure that makes sense for my business. Lots of options and more coming. Brad provides great support. Recommend trying it if you have returns you want to sell - we all do!
It's a pleasure to work with you and I look forward to your success with it.
Great app. Developer was very helpful in sorting out some template/display issues initially. Returned items used to sit on my desk for a month or more before getting around to listing on ebay or elsewhere. Now, I can get them listed on our own website in just minutes. Haven't tried the "drip" feature, but our fixed-discount approach to pricing open-box items has worked just fine with the app.
Thanks so much for the review. Great to see your success with it. What you described is exactly our goal, helping people sell off open box returns, fast and easy, right on their site. So, thanks for sharing.
For its purpose it simply works and the customer service is excellent.
It's been an honor and a pleasure to work with a brand like Supernote. I absolutely love to see how well it works for you. It's been our goal to help companies, your results play into that satisfaction. Thank you for trying us out and taking the time to leave a review.
Brad and the team at RFS have been awesome. The app works well and they have been quick to take our ideas and turn them into new features. Highly recommend.
Thanks guys. As with anyone using the App, we take suggestions seriously. The input of our users helps all users.
Works brilliantly for us and the guys are eager for feedback. We sell wood stoves and this makes it easy to sell off rejects and returns. Products sell for what they are worth - without us trying to second guess what folks might pay and getting it wrong :-) Julian Patrick MD Stovefitter's Warehouse
I only plan on using this app a few times a month. It integrates with our products catalog which makes it simple, quick, and easy. Previously I used eBay for returns, but this keeps people on our site and so much faster and easier.
Thanks for the review. While we have big sites and brands, we love having small stores too.
Love this app. What's most impressive is how quick and easy it is to post a product as a return comes in. It integrates with our product catalog so we just select it from a drop down menu, then describe it, and post it. Their support helped us with the install and placement of the widget. They were very helpful. Highly recommend this app.
Thanks for the review and glad we could help on the install.
Amazing app that allows me to sell all my open-box products and turn what used to be a loss into a win-win. Easy to install and manage.