Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 28, 2022

Still setting up the app to fit exactly what we need, but customer service has been super helpful in finding a way for their services to fit our site.

Kin Professional
United States
3 months using the app
DRIP Retail replied April 28, 2022

Thanks for the review. Very happy to help. Even though you don't seem to have 'returns' for sale, I'm excited to see the app work for you in selling off your damaged box items and samples.

February 24, 2020

It took my developer less than 5 minutes to install, but I thought it was totally automated. Otherwise, no complaints.
Perfect for us, as we get some items back that have been slightly used. We used to pile them up and hope to sell them at an event, we don't have a physical store to liquidate. This app makes it really easy to sell any return in any condition. Really well laid out and easy.
I also like that it removes it from the product list in shopify, makes it clean.
Highly recommend if you get returns that can't be sold as new!

RESTUBE
United States
3 months using the app
DRIP Retail replied February 24, 2020

Thanks for the review and feedback. We now have a video tutorial that is real simple to follow on installing the widget placement. We can't auto install because each theme is different and you can place it.
Access the 2 minute video under Settings -> Install Instructions.

May 15, 2020

This app has worked great for our store www.kojofit.com and the team has been very responsive to any technical support queries.

As we provide a 100% fit guarantee on our athletic fit clothing, so it is natural to receive size exchanges that cannot be sold as original and this app helps to prevent any wastage which is so important to us as a company with ethical and environmentally friendly values.

We encourage others to use this app and believe the team has a genuine ethical vision to help reduce wastage of products for eCommerce stores worldwide.

Kojo Fit
Australia
2 months using the app
DRIP Retail replied May 19, 2020

Such a pleasure and honor to work with a high end, respected Australian clothing brand like yours. We appreciate the like minded values in reducing waste. It's so rewarding to watch it work so well for you!

December 9, 2022

Great app for quickly and easily turning returns into cash.

Brad (the developer) was very helpful in brainstorming how to best use the app in coordination with other software in our stack (in this case, a custom inventory management system)

If you find your returns piling up, give this a shot!

Knife Depot
United States
2 months using the app
March 30, 2023

Great app with excellent support from the app owner. An easy to use solution for listing products not considered brand new any longer

TacToys USA
United States
About 2 months using the app
April 21, 2021

We are just ramping up using this app, but the experience has been great so far. In fact when we were testing this feature on our site we had the problem of the items we were listing were selling more quickly than we anticipated. Also we had some suggestions for changes while we were testing and they actually were able to take many of our suggestions and roll them out in days or weeks. I never had a company be so responsive for a new & free customer. We anticipate this new feature will allow us to recoup $10K+ a year in revenue from items we were not able to sell before. Highly recommend.

SportStop.com
United States
About 1 month using the app
DRIP Retail replied April 22, 2021

Thanks for the review. Everyone gets the same treatment, from big Shopify Plus users to small start ups. We appreciate the kind words and you nailed our mission... helping shops sell off what would be wasted inventory and turn it into dollars.

May 19, 2020

Brad and the team at RFS have been awesome. The app works well and they have been quick to take our ideas and turn them into new features. Highly recommend.

Import Image Racing
United States
29 days using the app
DRIP Retail replied May 19, 2020

Thanks guys. As with anyone using the App, we take suggestions seriously. The input of our users helps all users.

February 15, 2023

This App is amazing and just what I needed! It works very well and it's easy to change things up. We got 16 sales in the first week, so it's a great way to sell your returned items. The dev team behind is also great. They answered my questions very fast and even helped with some code. Thanks Brad and Team!

PenTips
Netherlands
28 days using the app
DRIP Retail replied February 15, 2023

Thanks for the great review. It's very rewarding to see it help like this. 16 sales in your first week is exciting, that's not uncommon.

To note, PenTips did a great job customizing the widget appearance to their brand and it came out beautiful and blends right in, while also stands out enough to bring attention to the offer. They post clear images of the returns for sale, and that makes a big difference, people want to see exactly what they are getting when buying a discounted return.

We are happy and proud to be a solution for PenTips to sell off returns that can't be sold as new, in any condition.

September 26, 2022

The app was easy to install and setup and literally within 2 hours of listing the first item it sold! In addition, Brad (the developer) was easy to contact with questions and feedback. Thank you!

Beyond Balance Store
United States
27 days using the app
DRIP Retail replied September 27, 2022

Thanks so much for the review. It generally works within days, but 2 hours was amazing to see! It's always rewarding to see it help people with returns, or in your case 'demos', that are in the corner tying up cash and not getting to use.

April 7, 2022

The app itself is exactly what I was looking for. With the premium functions i was able to integrate it in my store without any hassle. Even if I needed something, Brad was immediately there and as I'm typing this we're working to improve the app just how we need it. 5/5 would absolutely recommend to any seller looking to improve the return process or sell second-hand items.

Fixim.nl
Netherlands
26 days using the app