Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
28 de marzo de 2016

Amazing app! It has saved me so much time as the sole shop owner. Having the pre-paid shipping labels really cuts down the amount of time needed to deal with support emails. Customers are familiar with the workflow since it is similar to the way Amazon does returns. Support is top notch too.

Switchplate
Malasia
7 días usando la aplicación
12 de febrero de 2023

This app is fantastic and it is going to make life so much easier for exchanges & returns. David has been a great help with any questions I have had and has been extremely quick to respond. Highly recommend!

The Terry Australia
Australia
7 días usando la aplicación
6 de marzo de 2023

We were looking to improve our returns system and this app was perfect for the change that we needed!

Also the customer service with David was amazing!!

Junees
Estados Unidos
6 días usando la aplicación
23 de noviembre de 2022

Recommended. The app's very responsive customer service team went above and beyond to help. Thank you!

SOPHIE ZAMEL
Australia
3 días usando la aplicación
4 de agosto de 2022

We have recently installed the app after testing different app options. The app is user friendly and exactly what we are after. The support is INCREDIBLE - changes have been made where requested and they have been happy to jump on a call when I have questions. Thank you David and the team.

Eagle Six Gear
Estados Unidos
3 días usando la aplicación
3 de octubre de 2022

I downloaded more than 10 apps before finding ReturnZap. Even most established apps with a fancy UI cannot do basic things like customize the return flow based on product attributes or customer id or let you add multiple warehouses. ReturnZap can. Plus it's easy to get support and customize it. Highly recommended.

EasyTot
Estados Unidos
1 día usando la aplicación
Fecha de modificación: 5 de noviembre de 2016

It doesn't resize the frame automatically to fit the app. On the next page/screen after you select your return it creates a scroll since the page is too long, It should resize automatically to fit perfectly! Sometimes there is just blank white space since there not much to display, you can't write anything at the bottom of the app like because the blank space makes it look weird. It should resize! I contacted them and this guy Anthony Ko replied saying "Link to the client side app directly instead of using an iframe, or you can try dynamically resizing with javascript/jquery." I replied back " I don't know how to do that. Do it for me, will you?" and he said "Sorry, no. You will have to find your own developer for that."! Are you kidding me!

Superstyleco
Estados Unidos
6 días usando la aplicación
15 de octubre de 2022

THE BEST SUPPORT! The local time here is 22:00 Saturday night, and I received answers to all my questions on the second, wow! Super friendly support. Thank you David. About the app, don`t lose your time with other apps. ReturnZap is the best choice in the market, super easy to set up (a few minutes) Super friendly organization. Again the best app for returns in the market! Thank you! We finally found you :)

Crupon
Bulgaria
Alrededor de 4 horas usando la aplicación
24 de octubre de 2023

SkincareEssentials
Estados Unidos
3 meses usando la aplicación