Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
23 de mayo de 2023

I only have good things to say about this app and it's team!
After shopping around it was clear that Return Zap was the best choice for us as a large drop shipping store with multiple vendors.
The app is easy to use and has all the features we need to automate our returns to multiple warehouses using multiple rules and return options.
Better still has been David's customer service! He has answered all of my questions quickly and even added features to the app to help meet our needs.
I definitely recommend ReturnZap!

Perfect Push Presents
Australia
3 meses usando la aplicación
13 de diciembre de 2023

Great app, amazing customer support!

PrettyNextDoor
Reino Unido
12 días usando la aplicación
1 de septiembre de 2023

Easy to use, great features and customer support is quick and helpful. Would recommend.

Stash Shop
Reino Unido
Alrededor de 1 año usando la aplicación
28 de septiembre de 2023

After researching many shopify return platforms we chose ReturnZap.
And, we are very happy that we did.
It is easy to set up; they thought of everything.
It is also very easy for the customer to use.
Plus, their customer service cannot be beat!!!

StepInElegance
Estados Unidos
10 días usando la aplicación
13 de noviembre de 2023

Phenomenal customer service, easy to set up, works brilliantly. Highly recommend:)

Snugel
Reino Unido
1 día usando la aplicación
29 de mayo de 2023

David is the absolute BEST. I've shopped and tried 5 other apps; Returnzap was by far the most efficient and user-friendly app.

washlabshop
Estados Unidos
1 día usando la aplicación
29 de mayo de 2023

Another wonderful experience with David. This is my second website with ReturnZap. I highly recommend this App.

billytshop
Estados Unidos
3 días usando la aplicación
11 de mayo de 2022

Great app that solves a huge problem. We're a clothing company, and as anyone in this industry knows, returns are a big part of the business. This app allows us to put some power in the customers' hands and reduces strain on our customer support resources. The few issues we have had in implementing the app has been handled quickly, correctly and with a friendly exchange. It's very powerful allowing rules for specific routing for returns. We ship from 2 DCs and I'm able to direct products exactly where they should be returned. We're tapped into our FEDEX account so prepaid labels are rate shopped and billed out of our account. We even have particular types of customer remorse returns set up to give the customer the option of shipping themselves or purchasing a label. As we've grown and evolved, this app has with us. We started with a basic setup and keep tweaking and perfecting it to match our business. Highly recommended.

Haspel
Estados Unidos
Alrededor de 4 años usando la aplicación
6 de febrero de 2023

We have been using ReturnZap for more than a year and we have not had any issues with this program until recently. However, David has been extremely helpful and prompt to respond to the issues we had and was able to resolve the problem we had very quickly. His professionalism and always checking in has provided a service that is above and beyond. Highly recommend ReturnZap!

Kobelli
Estados Unidos
Casi 4 años usando la aplicación
23 de octubre de 2017

After trying several other apps, this is the only one that efficiently works!! Saves us a LOT of time. We've had a few minor issues and Peter has been great giving us quick and efficient support! Thank you

Jak Shoes
Portugal
Casi 4 años usando la aplicación