Recenzje (72)

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  • 97% ocen to oceny z 5 gwiazdkami
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11 kwiecień 2023

David and the team are wonderfully receptive to adding new features and tweaking the app to our needs. Can't recommend this app more!

Beyond Retro
Wielka Brytania
10 miesięcy korzystania z aplikacji
8 luty 2023

David has been amazing with the set up of the system. I needed a lot of help and he was extremely responsive and set it up exactly as I asked. I look forward to seeing how my customers enjoy using the platform.

Blossom Essentials
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
4 październik 2023

I do not often leave reviews, but when someone goes out of their way to help our business they deserve a good review.

I have installed over 10 alternatives while testing over the last 9 months, and also tested the big players such as Loop returns and others and I have came to a conclusion that Returnzap is the app we will use for our business.

Their software is clean, fast and up to date with the latest shopify best practices and the support from David has been exceptional.

Some other apps had a few more features, but they were all in one of two categories.

Lots of features.. but none of them worked properly, and looked like they have been made and then forgotten about, or the cost was 10 x this app cost, many charging $1 (or in some cases $3-4) per return on top of the subscription fee.

Give this app an install and use the free trial, I am sure you will be impressed.

ps - We process 100,000+ orders a year. we're not a small store.

Blanc Space
Wielka Brytania
3 miesiące korzystania z aplikacji
Edytowano 30 styczeń 2019

Their customer service is very fast. Even we cancelled the service and request refund, they are willing to reply and refund to us.

O.N.S Clothing
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
30 czerwiec 2022

The app helps a lot with the volume of returns we have in the company and in a simple way. Customer service responds quickly too and it is very useful.

Beckett Simonon
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
6 październik 2022

Very good customer service from David, friendly and quick to reply, had no issue making a colour alteration to the app to fit within my stores design - so far all is good! Thanks :)

damagedmenswear
Irlandia
6 miesięcy korzystania z aplikacji
17 październik 2023

I was looking for an app that was straightforward to use, reliable, and does the fundamentals well before anything else. This app achieved it, and most important of all support is great at helping you iron out any wrinkles specific to your own circumstance and getting you up to speed quickly.

Theia Corporation
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
3 lipiec 2020

I use this app to organize and process my returns. We handle upwards to 20 to 30 returns/RMA/Customer Product Issues a day. This app makes it incredibly easy and fast to not only keep track of our outstanding RMAs but also speeds up the process in which we can help our customers.

highly recommended. customer support staff is A+

SOURCEvapes
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
20 wrzesień 2023

We'd been looking for a simple to use app that would make dealing with returns super-easy. After much searching we found ReturnZap.

We don't process a high number of returns but it was important for us to find an app that would integrate with Royal Mail (many returns apps don't) & Fedex, and it had to be cost effective and easy to setup and manage.

ReturnZap ticked all these boxes and more.

Initially a bit tricky to set up, but the help & support from David has been excellent. We're now all set up, and viewing/approving returns is now so much simpler for us and, more importantly, our customers!

Northwest Guitars
Wielka Brytania
Około 2 miesiące korzystania z aplikacji
23 maj 2023

I only have good things to say about this app and it's team!
After shopping around it was clear that Return Zap was the best choice for us as a large drop shipping store with multiple vendors.
The app is easy to use and has all the features we need to automate our returns to multiple warehouses using multiple rules and return options.
Better still has been David's customer service! He has answered all of my questions quickly and even added features to the app to help meet our needs.
I definitely recommend ReturnZap!

Perfect Push Presents
Australia
3 miesiące korzystania z aplikacji