Helhetsomdöme
5
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
23 maj 2023

I only have good things to say about this app and it's team!
After shopping around it was clear that Return Zap was the best choice for us as a large drop shipping store with multiple vendors.
The app is easy to use and has all the features we need to automate our returns to multiple warehouses using multiple rules and return options.
Better still has been David's customer service! He has answered all of my questions quickly and even added features to the app to help meet our needs.
I definitely recommend ReturnZap!

Perfect Push Presents
Australien
3 månader användning av appen
1 september 2023

Easy to use, great features and customer support is quick and helpful. Would recommend.

Stash Shop
Storbritannien
Ungefär ett år användning av appen
28 september 2023

After researching many shopify return platforms we chose ReturnZap.
And, we are very happy that we did.
It is easy to set up; they thought of everything.
It is also very easy for the customer to use.
Plus, their customer service cannot be beat!!!

StepInElegance
USA
10 dagar användning av appen
13 november 2023

Phenomenal customer service, easy to set up, works brilliantly. Highly recommend:)

Snugel
Storbritannien
En dag användning av appen
29 maj 2023

David is the absolute BEST. I've shopped and tried 5 other apps; Returnzap was by far the most efficient and user-friendly app.

washlabshop
USA
En dag användning av appen
29 maj 2023

Another wonderful experience with David. This is my second website with ReturnZap. I highly recommend this App.

billytshop
USA
3 dagar användning av appen
11 maj 2022

Great app that solves a huge problem. We're a clothing company, and as anyone in this industry knows, returns are a big part of the business. This app allows us to put some power in the customers' hands and reduces strain on our customer support resources. The few issues we have had in implementing the app has been handled quickly, correctly and with a friendly exchange. It's very powerful allowing rules for specific routing for returns. We ship from 2 DCs and I'm able to direct products exactly where they should be returned. We're tapped into our FEDEX account so prepaid labels are rate shopped and billed out of our account. We even have particular types of customer remorse returns set up to give the customer the option of shipping themselves or purchasing a label. As we've grown and evolved, this app has with us. We started with a basic setup and keep tweaking and perfecting it to match our business. Highly recommended.

Haspel
USA
Ungefär 4 år användning av appen
6 februari 2023

We have been using ReturnZap for more than a year and we have not had any issues with this program until recently. However, David has been extremely helpful and prompt to respond to the issues we had and was able to resolve the problem we had very quickly. His professionalism and always checking in has provided a service that is above and beyond. Highly recommend ReturnZap!

Kobelli
USA
Nästan 4 år användning av appen
23 oktober 2017

After trying several other apps, this is the only one that efficiently works!! Saves us a LOT of time. We've had a few minor issues and Peter has been great giving us quick and efficient support! Thank you

Jak Shoes
Portugal
Nästan 4 år användning av appen
Redigerat 15 april 2019

Updated to a 5 stars
Great App, easy to set up and use, been using for 5+ years! Highly recommend. Set it up and leave it. Developers open to improvements and quick response time. My customers are happy with it!

Bella Materna
USA
Mer än 3 år användning av appen