ReturnZap Returns & Exchanges

ReturnZap has vastly improved the return experience for our customers, with comms sent at every stage of the return process. The team offers great customer support and are also very open to feedback for the best app experience.

The app is very flexible in what we need for our customers. Being able to provide labels to them and to track when returns are sent back are vital. The app itself is easy to use and quite simple to set up which is great. Peter has been very present when we need something from him, which is much appreciated. Glad to have Automated RMA for our company, as it's been a huge help for our customer service team and our customers!

I reached out to customer support, they were prompt and quick with providing a solution. Thank you for that!

Easy to use, great features and customer support is quick and helpful. Would recommend.

I can't say enough about this app!!! It has been an immense asset in organizing and automating our returns process. We have a nice clean portal that assists our customers and provides all the necessary information for our team. There has been an amazing evolution with this app since we first started using it in October 2021. We are so grateful for the support of the developer and the willingness to provide updates according to our needs. Such an amazing cost effective product!!!

This app helped our CS team a lot and cut down hours wasted on returns by a ton. Easy to setup. When we had issues with the application, reached out to support and got them fixed.

Return Zap was the perfect fit for what we needed! The team was great to work with and was able to assist us in customizing our platform to enhance our customer experience. I highly recommend this app and its team to enhance your returns process. It is such a value-add to work with the developers firsthand, troubleshoot, and ask questions when needed!

ReturnZap is fantastic - it has all functionality you would expect from an automated returns portal and ensures a quick and efficient experience for our customers.

David is so helpful and fixes any issues or bugs we have in no time! 5/5 stars!

Their customer service is very fast. Even we cancelled the service and request refund, they are willing to reply and refund to us.

The app helps a lot with the volume of returns we have in the company and in a simple way. Customer service responds quickly too and it is very useful.