ReturnZap Returns & Exchanges

Great app, amazing customer support!

After researching many shopify return platforms we chose ReturnZap.
And, we are very happy that we did.
It is easy to set up; they thought of everything.
It is also very easy for the customer to use.
Plus, their customer service cannot be beat!!!

Amazing app! It has saved me so much time as the sole shop owner. Having the pre-paid shipping labels really cuts down the amount of time needed to deal with support emails. Customers are familiar with the workflow since it is similar to the way Amazon does returns. Support is top notch too.

This app is fantastic and it is going to make life so much easier for exchanges & returns. David has been a great help with any questions I have had and has been extremely quick to respond. Highly recommend!

It doesn't resize the frame automatically to fit the app. On the next page/screen after you select your return it creates a scroll since the page is too long, It should resize automatically to fit perfectly! Sometimes there is just blank white space since there not much to display, you can't write anything at the bottom of the app like because the blank space makes it look weird. It should resize! I contacted them and this guy Anthony Ko replied saying "Link to the client side app directly instead of using an iframe, or you can try dynamically resizing with javascript/jquery." I replied back " I don't know how to do that. Do it for me, will you?" and he said "Sorry, no. You will have to find your own developer for that."! Are you kidding me!

We were looking to improve our returns system and this app was perfect for the change that we needed!

Also the customer service with David was amazing!!

Recommended. The app's very responsive customer service team went above and beyond to help. Thank you!

We have recently installed the app after testing different app options. The app is user friendly and exactly what we are after. The support is INCREDIBLE - changes have been made where requested and they have been happy to jump on a call when I have questions. Thank you David and the team.

Another wonderful experience with David. This is my second website with ReturnZap. I highly recommend this App.

Phenomenal customer service, easy to set up, works brilliantly. Highly recommend:)