Caractéristiques
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Utilisation directe dans l’interface administrateur Shopify
À propos de cette application
Lancement
25 mai 2016
Langues
anglais, français, et allemand
Catégories
Retours et échangesFonctionne avec
Easypost, SendcloudAutomatisez les retours avec des étiquettes d'expédition et un portail intégré.
Solution de gestion des retours à un prix raisonnable. Proposez des retours pour remboursement, crédit magasin ou échange. Créez une politique de retour personnalisée, avec des motifs de retour personnalisés. Créez des étiquettes de retour avec Colissimo, Chronopost, Mondial Relay, Postes Canada, UPS et des dizaines d'autres. Tenez vos clients informés grâce à des notifications automatiques. Créez des règles de retour correspondant à votre politique de retour.
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Connecter les comptes d'expédition pour proposer des étiquettes de retour
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Approuver les retours manuellement ou activer l'approbation automatique
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Permettre les retours en libre-service grâce à un portail client intégré
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Définir des règles pour créer une politique de retour personnalisée
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Traductions disponibles en 10 langues
Tarifs
Essai gratuit de 14 joursSimple
$29.95/mois
- Politiques de retour personnalisées
- Approbation automatique ou manuelle
- Portail de retours
- Notifications
- Étiquettes payées par le client
Standard
$69.95/mois
- Basic plus:
- Étiquettes prépayées
- Intégrations d'expédition
- Règles et routage personnalisés
- Entrepôts multiples
- Retours internationaux
Pro
$179.95/mois
- Standard plus:
- Assistance prioritaire
- Accès à l'API
- Tagging automatisé
- Automatisation du flux de travail
Simple
$29.95/mois
- Politiques de retour personnalisées
- Approbation automatique ou manuelle
- Portail de retours
- Notifications
- Étiquettes payées par le client
Standard
$69.95/mois
- Basic plus:
- Étiquettes prépayées
- Intégrations d'expédition
- Règles et routage personnalisés
- Entrepôts multiples
- Retours internationaux
Pro
$179.95/mois
- Standard plus:
- Assistance prioritaire
- Accès à l'API
- Tagging automatisé
- Automatisation du flux de travail
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
46 avis
If you're looking for an app that can help streamline your returns process, I'd definitely recommend giving ReturnZap a try. I think I must have downloaded at least 5 apps to properly road test - including some far (far!) pricier options - and this was the best one for us by far. In my search for a returns app, I found that there really wasn't much choice for UK Shopify sites... i.e. the carriers supported and the language used. ReturnsZap works for UK-based businesses who ship using Royal Mail and want to offer Royal Mail Tracked Returns, as there's an integration via Easypost. The integration needed quite a bit of work, from all parties. But it's been 100% worth it, as it's giving our customers a MUCH better returns experience. Ultimately, it's going to save us a lot of time, too. Plus, allow us to have a better understanding of why customers are returning products so that we can continually improve our offering. With the other returns apps, every single one ultimately had some kind of showstopper that made it unworkable for us, and I think that's partly as they're built to be total returns solutions, so there's much less flexibility. With ReturnsZap, it's designed to be flexible, so you have to manually process refunds in Shopify, but that's fine with us, as we have more control over that aspect of it. There are a few additional features that I'd like to see, but I think some of these are in the pipeline. Of course, this review wouldn't be complete without mentioning David at ReturnZap. What a superstar! His expertise and service were first class, going above and beyond, including various customisations to make it work better.
We'd been looking for a simple to use app that would make dealing with returns super-easy. After much searching we found ReturnZap.
We don't process a high number of returns but it was important for us to find an app that would integrate with Royal Mail (many returns apps don't) & Fedex, and it had to be cost effective and easy to setup and manage.
ReturnZap ticked all these boxes and more.
Initially a bit tricky to set up, but the help & support from David has been excellent. We're now all set up, and viewing/approving returns is now so much simpler for us and, more importantly, our customers!
I only have good things to say about this app and it's team!
After shopping around it was clear that Return Zap was the best choice for us as a large drop shipping store with multiple vendors.
The app is easy to use and has all the features we need to automate our returns to multiple warehouses using multiple rules and return options.
Better still has been David's customer service! He has answered all of my questions quickly and even added features to the app to help meet our needs.
I definitely recommend ReturnZap!
David has been amazing with the set up of the system. I needed a lot of help and he was extremely responsive and set it up exactly as I asked. I look forward to seeing how my customers enjoy using the platform.
I downloaded more than 10 apps before finding ReturnZap. Even most established apps with a fancy UI cannot do basic things like customize the return flow based on product attributes or customer id or let you add multiple warehouses. ReturnZap can. Plus it's easy to get support and customize it. Highly recommended.
À propos de cette application
Lancement
25 mai 2016
Langues
anglais, français, et allemand
Catégories
Retours et échangesFonctionne avec
Easypost, SendcloudConçue par ReturnZap
À propos de ReturnZap
Note moyenne : 5,0
7 ans d’expérience dans la création d’applications pour l’App Store de Shopify
Assistance
Envoyer un messagesupport@returnzap.com
Ce développeur n’offre pas d’assistance directe en Français.
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