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Automate returns, exchanges, store credit, and return shipping. Save time and reduce refunds.
ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support.
- Reduce refunds with integrated exchange options right in the returns portal
- Enforce custom return policies. Auto-approve or review each returns request.
- Issue store credit - gift cards and account credit, with optional bonus credit
- Automate return labels from carriers in the US, Canada, Australia, UK, and EU
- Save money with no fees per return and no cap on returns or exchanges
- Highlights
- Use directly in Shopify admin
Languages
English, French, and German
Works with
EasyPost, Royal Mail, Canada Post, Sendcloud, Shippo, USPSCategories
Return options
Return management
Pricing
Standard Plan
$29.95 / month
- No limits or volume caps
- Manual or Automated Approval
- Create Shipping Labels
- Return for Refund
- One Click Refund / Restock
- Advanced rules
14-day free trial
Pro Plan
$69.95 / month
- No limits or volume caps
- Return for exchange
- Return for store credit
- Stripe integration
- Cross border returns
- QR code returns
14-day free trial
Plus Plan
$179.95 / month
- No limits or volume caps
- Full refund automation
- Workflow automation
- API and webhook access
- Warehouse tools
- Custom integrations
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (79)
We've had an excellent experience using the ReturnZap Returns and Exchanges app for our Shopify store. The app is user-friendly and provides a reliable return feature that has greatly streamlined our return process. It's a must-have for any company looking to offer a seamless return experience for their customers.
What truly sets ReturnZap apart is their exceptional customer support. The team is incredibly responsive and always ready to assist with any questions or issues. We're very satisfied with the service and would highly recommend this app to other Shopify merchants.
I Love ReturnZap! The process to set up was not bad at all since the owner David was very quick to respond to any questions I had. A wonderful app to have for your small business to make returns more seamless and professional looking!
We've been using this app for a few months to streamline our returns process, and the service has been excellent from start to finish. David has been incredibly supportive, joining several calls to assist with any adjustments we needed. I would highly recommend this to anyone looking to reduce manual work and automate their returns processes. The price is attractive for the capabilities it offers.
Great app. Improved our returns process a lot and made things a lot more customer friendly. David was very helpful in working out the small kinks along the way. Highly recommended.
My business is based in the UK and it was very easy to set up ReturnZap! Their customer service is top and they are very quick to respond to queries and offer their support - highly recommend!
Support
ReturnZap can answer any questions you have about ReturnZap Returns & Exchanges.
Resources
Launched
May 25, 2016
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