Highlights
-
Use directly in Shopify admin
About this app
Launched
May 25, 2016
Languages
English, French, and German
Categories
Returns and exchangesWorks with
EasyPost, UPS, Royal Mail, Canada Post, Sendcloud, Australia PostAutomate returns, exchanges, and return shipping. Save time and delight customers.
All in one return and exchange solution to save time and reduce refunds. All inclusive, no volume limits or surprise fees per return. Streamline returns with auto-approval, flexible rules and policies, and an embedded portal. Prevent returns for final sale items and more. Resolve returns for refund, store credit, or exchange in just a few clicks. Process exchange orders and store credit right in app. Carriers include UPS, USPS, FedEx, Royal Mail, Canada Post, Australia Post and dozens more.
-
Multiple ways to create return labels - offer free returns, or charge for them
-
Customize your return policy with rules. Auto-approve or review each request.
-
In-line size/color/variant exchanges with one click to complete - reduce refunds
-
Return labels from shipping carriers in the US, Canada, Australia, UK and Europe
-
Manage returns to multiple vendor addresses for drop ship returns
Pricing
14-day free trialStandard Plan
$29.95/month
- No limits or volume caps
- Manual or Automated Approval
- Create Shipping Labels
- Refunds, Exchanges, and Credit
- One Click Refund / Restock
Pro Plan
$69.95/month
- No limits or volume caps
- In-line variant exchange
- One click exchange / store credit
- Stripe integration
- Cross border returns
- QR code returns
Plus Plan
$179.95/month
- No limits or volume caps
- Full refund automation
- Workflow automation
- Priority support
- Receiving tool
- Trade In Portal
Standard Plan
$29.95/month
- No limits or volume caps
- Manual or Automated Approval
- Create Shipping Labels
- Refunds, Exchanges, and Credit
- One Click Refund / Restock
Pro Plan
$69.95/month
- No limits or volume caps
- In-line variant exchange
- One click exchange / store credit
- Stripe integration
- Cross border returns
- QR code returns
Plus Plan
$179.95/month
- No limits or volume caps
- Full refund automation
- Workflow automation
- Priority support
- Receiving tool
- Trade In Portal
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
54 reviews
ReturnZap has made a huge improvement to our returns process. We needed a returns sytem that could handle returns to multiple countries and warehouses from customers around the world.
We have found it a cost effective way to simplify and streamline the experience for customers and reduce workload on employees.
The onboarding team at ReturnZap are really patient and responsive during our set-up. They helped us customise the system to our needs and listened to our feedback. Overall an excellent experience. We are very happy with ReturnZap.
The Zap team have been extremely helpful with the set up and are very responsive to our requests. Thanks guys :)
Phenomenal customer service, easy to set up, works brilliantly. Highly recommend:)
We've been using Returnzap for a few months now, and our experience has been exceptionally positive. Despite trying various return management solutions in the past, Returnzap is the only one that fully aligns with our requirements. Beyond its core features as a return portal, we've found immense value in its seamless store portal integration and translation capabilities, especially for handling return reasons and notifications.
What truly sets Returnzap apart is their outstanding customer support and development team. Right from the beginning, they've been attentive, eager to understand our unique needs. Their commitment to customer satisfaction is unparalleled. Whenever I've had a query or needed assistance, their team has been hyper-responsive, providing quick and effective solutions and developments—all while meeting their promises regarding release and development deadlines.
I want to extend my sincere thanks to David and the entire Returnzap team. Keep up the fantastic work!
I was looking for an app that was straightforward to use, reliable, and does the fundamentals well before anything else. This app achieved it, and most important of all support is great at helping you iron out any wrinkles specific to your own circumstance and getting you up to speed quickly.
About this app
Launched
May 25, 2016
Languages
English, French, and German
Categories
Returns and exchangesWorks with
EasyPost, UPS, Royal Mail, Canada Post, Sendcloud, Australia PostBuilt by ReturnZap
About ReturnZap
5.0 average rating
7 years building apps for the Shopify App Store
1954 Airport Rd, Unit #536, Atlanta, GA, 30341, US
Support
Send a messagesupport@returnzap.com
More apps like this


