ReturnZap ‑ Returns Management

ReturnZap ‑ Returns Management

From $8.95/month. 14-day free trial.
Rating (5)
Reviews
Developer

Highlights

Speed tested
  • No impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

May 25, 2016

Languages

English

Integrates with

EasyPost, FedEx, UPS, Royal Mail, Canada Post, Sendcloud

Automate returns with shipping labels and an embedded portal. Save time and delight customers.

All in one returns management solution to save you time and delight your customers. No return limits or caps on the number of return labels you can create. Embed a returns portal directly into your site and automate RMAs and return labels. Connect your own shipping accounts or use ours to offer prepaid return labels or allow your customers to purchase return labels directly from the portal. Create return rules that match your return policy and automate communication to your customers.

All in one returns management solution to save you time and delight your customers. No return limits or caps on the number of return labels you can create. Embed a returns portal directly into your site and automate RMAs and return labels. Connect your own shipping accounts or use ours to offer prepaid return labels or allow your customers to purchase return labels directly from the portal. Create return rules that match your return policy and automate communication to your customers. more
  • Multiple ways to create return labels - offer free returns, or charge for them
  • Embedded order lookup tool for self-service customer returns
  • Return rules logic to customize your return policy to suit your business
  • Supports dozens of shipping carriers in the US, Canada, Australia, UK and Europe
  • Manage returns to multiple vendors for drop ship product returns

Pricing

14-day free trial

Basic Plan

$8.95/month

  • No limits or volume caps
  • Approval Workflow
  • Custom Returns Policies
  • Embed Returns Portal
  • Email Notifications
  • Customer Paid Labels

Standard Plan

$29.95/month

  • Everything from free plus:
  • Pre-paid labels
  • Carrier integrations
  • Custom Rules and routing
  • Add multiple warehouses
  • International returns

Pro Plan

$69.95/month

  • Everything from Standard plus:
  • Dedicated onboarding call
  • API access
  • Automated order tagging
  • Workflow automation
  • Holiday return windows

Basic Plan

$8.95/month

  • No limits or volume caps
  • Approval Workflow
  • Custom Returns Policies
  • Embed Returns Portal
  • Email Notifications
  • Customer Paid Labels

Standard Plan

$29.95/month

  • Everything from free plus:
  • Pre-paid labels
  • Carrier integrations
  • Custom Rules and routing
  • Add multiple warehouses
  • International returns

Pro Plan

$69.95/month

  • Everything from Standard plus:
  • Dedicated onboarding call
  • API access
  • Automated order tagging
  • Workflow automation
  • Holiday return windows

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

31 reviews

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 10, 2023

The app is easy to use and our customers find the process beneficial. We are always informed of the new features and our contact David is only an email away when we need assistance.

Fanm Djanm
United States
Time spent using app: 3 months
December 5, 2022

I recommend this app. It's easy to use and the customer service is great. They are open to make any update to improve the app based on our feedback.

YUJ - Maison de pleine conscience
France
Time spent using app: About 1 month
November 29, 2022

The app is very easy to install, manage, and use. Fits our needs perfectly and gives us flexibility to add and adjust functionality as we grow.

JR NBA Leagues Fan Shop
United States
Time spent using app: 20 days

About this app

Launched

May 25, 2016

Languages

English

Integrates with

EasyPost, FedEx, UPS, Royal Mail, Canada Post, Sendcloud

Built by ReturnZap

About ReturnZap

5 average rating

6 years building apps for the Shopify App Store

Support

Send a message

support@returnzap.com

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