Store Analytics + Segmentation + Automated email marketing + CRM
Analytics: in-depth analysis of your sales & abandon carts.
Segmentation: ready-to-use segment ideas and 20+ criteria to segment your customer based on their purchase behavior.
Automated email marketing: Use our pre-built Campaigns and Automations to reach your cart abandoners, win-back offers, product reviews and friend referrals to help you increase retention and sales.
CRM: Your contact profile gives you real-time 360 degrees view of your customers. You can track emails, tickets, orders and more in one view and start up-selling and cross-selling immediately.
Also:
Wholesale: use the visual sales pipeline to easily track your wholesale deals.
Live chat: tight integration with Zopim, to automatically sync your contacts with offline messages and chats from Zopim.
Works from Gmail as well: check our Gmail Chrome extension here.
Award winning: won Expert's choice 2016, Best free trial and Great user experience awards from FinancesOnline.
Getting Started is Easy
Connect your store in a minute.
Customers will immediately be segmented based on their shopping behavior.
Segments will remain up to date in real-time so you're always looking at the right set of customers.
Export segments with one click to CSV, or directly sync with popular email marketing providers like Mailchimp.
Best Practices Marketing Automation available, whether it’s Abandoned Carts or Welcome New Customers Automation, you will be able to use our awesome email templates and send it immediately.
Use our valuable Analytics and insights such as AOV and other statistics to analyze shopping trends of different Segments.
Sync all your data to Revamp CRM
As your customers buy, we automatically sync all your customers, orders and products to Revamp CRM, in real-time.
1) Dynamically segment your customers based on shopping behavior
Ready-made Segments or create your own:
New Customers
Abandoned Cart Customers
InActive Customers
Repeated customers
Top Spenders by Value or by Order count
We also give you easy way to create your own segments using different conditions and filters.
2) Send a Newsletter or start a Marketing Automation
Use our read-made newsletters and Automations combined with our email templates, to reach your cart abandoners, win-back offers, product reviews and friend referrals to help you increase retention and sales.
Welcome series
Abandoned Cart recovery
Post purchase Follow-up
Cancelled Order Follow-up
Win back Inactive Customers
Top Customers Reward
Refer a Friends
And more!
An Automation workflow allows you to create a series of emails (or steps) that are sent to your customers based on the trigger criteria and schedule you set. For example, automatically send emails to customers after they buy specific products and ask for a review or suggest other products they may like. Or create a campaign to target those who spent more than say $200.
3) CRM Features
- Tag contacts with words that help you keep your database organized and your messages relevant.
- We integrate with Freshdesk & Zendesk to keep your helpdesk inside your CRM.
- Automatically track email conversations back to RevampCRM So You're never asking "Where Did I Put That Email?”
- RevampCRM integrates with popular tools And Services (20+ services) to help you be more productive.
4) Analytics: Sync all your data to Revamp CRM
As your customers buy, we automatically sync all your customers, orders and products to Revamp CRM, in real-time
Total Sales and Total Orders in different periods of time.
Repeated Customers and New Customers Reports
AOV (Average Order Value)
Abandoned Carts #, Revenue & Rate
Top Products by Revenue
Top Sales Channels by Revenue
And more!
5) Get your Customer Service Tickets in one place
Sync your Zendesk or Freshdesk tickets to Revamp CRM, to respective customers and be able to further segment your customers based on outstanding tickets or whatever ticket status that fits your business model.
Details on pricing
Shopify integration with RevampCRM is completely free, but RevampCRM account charges a monthly fee (starts at $9/month) for the service, per user.
How to Set Up Your Free Account
Just visit our website to sign up for a free trial account (30 days).