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Incredibly informative demo today. I can't wait to use these metrics to drive a stronger customer loyalty. Strongly recommend!
Thank you for the positive review! RFM, CLV, AOV, NPS and all these metrics might seem like a carousel of information, but these are the little gold nuggets that will help you (re)discover your customers and help increase their value and thus, grow your company like never before.
The team was very helpful with getting the platform setup and explaining the many data points that it tracks. Tons of insightful data that can be used to help us make better marketing and business decisions.
We were just starting the journey to segment our customers and begin specializing our engagement via email marketing, so it was key to get a powerful tool to accelerate our approach. The RFM data mapping allows us to immediately see where our customers fall and identify our biggest areas for improvement. Their team can help you with setup to get going, which we found key to get familiar with the mappings. Integration with Klaviyo means we could immediately then take the segmentation and action it - many more dimensions to segment vs klaviyo native options. Looking forward to all the other components under the surface - like cohort analysis - to see how groups customers perform over time. You should explore to take full advantage of the all the data.
Lot's of useful data that can be used to help improve retention rates and improve customer lifetime values.
Very good data and insights!
Fantastic app for understanding your customers and provides great retention strategies. Well done!!!!
Thank you so much for your review! Reveal is all about providing accurate data about your customers to help you understand them better and to be able to find the best fitting strategies for your business growth.
We just completed our product tour with Teodor and have already gained tremendous insight into our customer base. I've been looking for an app with this type of deep data capabilities for years. We look forward to using the data and analysis generated by this app to transform our marketing and pricing strategies and hopefully drive a meaningful increase in sales in the short-term. I will be sure to update this as we continue our work with Reveal in the coming weeks/months
Reveal has helped us clearly define our customers segments, along with providing data we can translate into action to retain customers and improve our user experience. Their team is also super hands on and very helpful!
The data insights from using this app are phenomenal. Customer service is top-notch and their team's desire to see you succeed is so refreshing. Highly recommend it if you wish to learn more about your customers' journey and how to turn those who are going to 'dump' you into 'soulmates.'
Thank you for your positive review! The key is to understand your customers' behavior better and segment them accordingly. Your growth strategies will reflect these insights that will teach you whether it is worth keeping your "About to Dump You" customers or if you can turn them around.
I have just started to use this app and was surprised at the customer insights it provides. Oana provided excellent customer onboarding via zoom and tweaked the RFM score cards to work better with my website.
Thank you so much for your review! Our onboarding team is doing an excellent job at providing the best service for you and your business, helping you to focus on what matters most: your customers and how to grow from this point.
This will saves hours per month on constructing customer insight models and that's before the potential returns from focusing on the right customers, tackling products/brands that are pulling down NPS and such like. What cracks it though, is the passion with which the omniconvert team are clearly bringing to the table - they're all in! The next six months should be fun and rewarding!