Reveal: Customer Data & NPS

Reveal has helped us clearly define our customers segments, along with providing data we can translate into action to retain customers and improve our user experience. Their team is also super hands on and very helpful!

The data insights from using this app are phenomenal. Customer service is top-notch and their team's desire to see you succeed is so refreshing. Highly recommend it if you wish to learn more about your customers' journey and how to turn those who are going to 'dump' you into 'soulmates.'

I have just started to use this app and was surprised at the customer insights it provides. Oana provided excellent customer onboarding via zoom and tweaked the RFM score cards to work better with my website.

This will saves hours per month on constructing customer insight models and that's before the potential returns from focusing on the right customers, tackling products/brands that are pulling down NPS and such like. What cracks it though, is the passion with which the omniconvert team are clearly bringing to the table - they're all in! The next six months should be fun and rewarding!

I rarely write app reviews but Reveal RFM is a definite 5-star app. Having sold on Shopify for the past 5 years, Reveal is one of the first apps that really allows us to see all of our customers from our start to today. It easily segments them based on RFM (Recency, Frequency, Monetary Value) which allows us to target specific customer segments with tailored outreach/campaigns/content that fits their purchasing behavior. Incredibly helpful if you need to balance your efforts with new customers and returning customers - a must have app.

Reveal it's a nice tool to have and analyze your customers behavior.
Easy to install and friendly interphase.

This app is great for seeing the potential that your business has for returning customers. It helps a lot with segmenting audiences to understand your customers better. I was also very lucky to be able to talk to the head of product marketing, Juliana. She reached out for a call as soon as we installed the app and gave me some great insight into the business, not only that but she gave me some amazing ideas for what we can do to grow the business moving forward,

Overall I'm so happy to have downloaded this app,
Thank you so much to Juliana and the rest of the Reveal team,

Faisal

Excellent app, I have very important information in a very clear and easy to understand way. Very helpful to improve my e-mail campaigns and marketing strategy. Excellent customer follow up. Thank you for the overview session.

Reveal uses as really innovative model to help you slice through your data to better understand your customers and where the opportunities lie to invest in the most impactful places. And the team is incredibly smart and helpful!

Reveal is amazing! We've been looking for a decent solution to help us with Customer Retention and came across Reveal. It provides a data driven and easy to setup way to do retention. The product is outstanding and the team is top notch!