![Reveal: Customer Data & NPS](https://cdn.shopify.com/app-store/listing_images/95e65c47223e5a567b4f0118824f7e6b/icon/COzc67CC2fsCEAE=.png)
Reveal: Customer Data & NPS
- Tarification
-
Forfait gratuit disponible. Essai gratuit disponible.
- Caractéristiques
- Fonctionne avec les thèmes les plus récents
- Note
- 5,0 (93)
- Développeur
- Omniconvert SRL
Galerie d’images vedette
Exploitez vos données pour segmenter, retenir et acquérir de meilleurs clients. Utilisez NPS et RFM pour améliorer la CLV
Reveal d'Omniconvert met en évidence vos meilleures options pour générer une nouvelle croissance en termes d'acquisition, de rétention et de fidélité des clients. Vous pouvez l'utiliser lorsque vous avez besoin d'expérimenter et de corriger votre modèle d'affaires, ainsi que lorsque vous recherchez une approche eCommerce avancée pour atteindre vos objectifs commerciaux et gagner du temps. Il vous permet également d'améliorer votre jeu et de surveiller ce qui compte pour économiser le temps de votre équipe et prendre de meilleures décisions.
- Constructeur d'audience dynamique - Améliorez les campagnes publicitaires Meta et Google en utilisant RFM
- Segmentation des clients RFM : identifiez les meilleurs et les pires clients et traitez-les en conséquence
- Outil NPS automatisé : Corrigez votre parcours client - alertes en temps réel et données avancées
- Rapports sur les habitudes d'achat - Trouvez vos SKU de produits les plus performants et les moins performants par CLV
- Reporting avancé : suivez ce qui compte vraiment pour devenir centré sur le client.
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- Caractéristiques
- Fonctionne avec les thèmes les plus récents
Lancement
10 mars 2020
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Fonctionne avec
Klaviyo, Facebook Ads, Omniconvert Explore, Gorgias, Google Analytics, Google AdsTarification
Début
Gratuite
- Tableau de bord eCommerce
- Aperçu des tendances
- Suivi de la rétention des clients
- Segmentation des clients (RFM)
- Support par eMail
- Temps de première réponse de 48h
SCALE
$299 / mois
ou $2,999/an et économisez 16 %
Essai GRATUIT de 30 jours, toutes les fonctionnalités incluses. Pas de carte de crédit. Les plans SCALE commencent à 299$/mois.
- Toutes les fonctionnalités de START
- CLV
- Tendances des produits et des achats
- Alertes NPS avant et après achat et en temps réel
- Campagnes d'e-mails personnalisées
- Constructeur d'audience
Essai gratuit de 30 jours
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (93)
AWESOME APP! very insightful! Better than LIFETIMELY, and does not carry hefty price tag of Glew.IO We have 3 brands on Shopify - one is subscription via Recharge, and the other two just normal products. I've always been interested in Glew.io for their integration with Recharge, but didn't care much for their price tag. We've tried using Lifetimely for two of our brands and they are good - i have nothing bad to say about them - just that I prefer Reveal much more, and here's why: it SUPERCHARGES my Klaviyo. I am no expert at Klaviyo but i've been using it for around 8 months now for email marketing. I've always been impressed with the level of segmentation I can do. REVEAL basically SUPERCHARGED my Klaviyo - the different tiers of customers they group people in are segments that I wouldn't have thought of, they are also easy and best of all - they are dynamic. The dashboard is easy to use and easy to understand. With Klaviyo, some values regarding customers such as Predicted Lifetime Value or historical lifetime value - are things that have to be downloaded, add custom property, and re-upload. You can't create a segment base on it, but you can download a csv. It was more work than I was interested in doing... This is what I mean when I say REVEAL supercharges my Klaviyo. They run (automatically) daily reports and updates custom properties for a customer on a daily basis. As a duo-entrepreneur running 3 different businesses with only 1 virtual assistant, I've always favored automations over manual work. Anything that makes it less work for me, anything that does stuff automatically, is a win in my book, and REVEAL is definitely one of the best apps I have in my shopify apps arsenal. The onboarding call is also very helpful - the staff walked me through my dashboard, and provided a lot of great insights, as well as suggestions/ideas for my email marketing efforts, as well as my advertising efforts - which audience to do Lookalike audiences to (the VIP "soulmates"), which ones to avoid (discount seekers).
We are so pleased to see you are happy with Reveal! The integration with Klaviyo is seamless and your email marketing campaigns will be changed, for sure. For the better!
In installed this app a couple of weeks agot. I like it because it provides me with some hard facts and information about my customers. I am a beginner in ecommerce, so it helps me to have a straight-forward way to segment my customers.
For an app focusing on helping merchants to have better customer retention and lifetime value, REVEAL has done a really good job in terms of onboarding people. The team at REVEAL was really kind and helpful in terms of helping merchants navigating around their app. If you haven't tried this app, I suggest you giving it a try. At the very least you will understand the big picture of what your customer segmentation is looking like. I also like the fact that OmniConvert has a lot of helpful articles helping you understand what RFM analysis, what constitutes as qualitative analysis. With the RFM segmentation we were able to find out who our Ideal customer profiles were. With that information, we launched a phone survey campaign right away. It was a huge success. Not only did our avid customers felt closer to us as a brand, but also we learned a great deal about other pain points our customers were going through with our products. With the Klaviyo integration, it was easy to set up email campaigns specifically for different groups of customers. Customer Life Value is a long game and should be something every business should strive for. With the help of REVEAL I would argue it makes your strategy and execution a whole lot easier. I would recommend the app.
Thank you so much for your positive review and input! This is a clear good practice of what a business can achieve by using customer segmentation: successful phone and email campaigns that will bring your customers closer to the heart of the business. The beginning of the CLV optimization journey is probably the most exciting part and it should give you the boost to keep going because even better results are coming.
After searching for a tool to help us analyze our customer data and improve retention and conversion rates, we installed Reveal. This tool ticks all the boxes and presents data in a highly visual, clean interface. One of the most valuable features of the platform is the segmentation of customers according to the dimensions of recency, frequency, and monetary value (RFM). Combined with other data points on buying behavior, Reveal enables us to communicate with our customers in a much more personalized and relevant way. Plus, the team at Omniconvert is really friendly and helpful. We had a great product tour with Teodor, who explained the platform in detail and answered our questions. 100% recommended!
Highly recommended!
If you're looking for a better way to get a deeper dive into your store data including your customers, their segments, revenue channels, cohorts, and many other data, this is a wonderful app to do that. Teodor and the team developed a very comprehensive app that does it for you. You can book a demo with them to get a better understanding of the features and inside out of the app. Highly recommended!
Assistance
Omniconvert SRL peut répondre à toutes vos questions concernant Reveal: Customer Data & NPS.
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