Categorias relacionadas

Reveal: Customer Data & NPS

Reports & Automations:Lifetime Value, Audiences, NPS, Segments

Plano gratuito disponível. Avaliação gratuita de 30 dias. Pode haver cobranças adicionais.

Destaques

  • Velocidade comprovada: nenhum impacto negativo na loja virtual

Seção de chaves-valor

Lower CAC. Increased ROAS

Use Customer Data to create Custom & Lookalike Audiences for Facebook Ads and Instagram Ads. Get more customers like your Best Customers.

Email campaigns that work

Prevent churn, and increase retention rates & customer loyalty with automated email flows for each customer segment.

Get accurate customer feedback

Get customer insights into key moments of the customer journey. Uncover improvement opportunities inside your business using the NPS tool.

Informações do app

Reveal: Customer Data & NPS

Reveal: Customer Data & NPS

Do you want to optimize Ad spend and retain your customers better?

When:

... your CAP goes up & ROAS goes down

... the capabilities of your email / PPC agency are done

... you can’t optimize your ad costs anymore

We have the solution:

  • Use the Dynamic Audience Builder to create custom ad audiences mirroring your power customers.

With the data from Reveal, you can create customer segments. Custom Audiences are pushed directly to Facebook Ads and Instagram ads.

  • Increase your ad relevance score by targeting customers similar to your best customers.

Serve highly targeted, cost-sensible ad campaigns for retargeting and acquisition using RFM analysis.

  • Use the Audience Filters to create granular targeting and attract more customers like your best ones.

Use filters like RFM segments, NPS, location, product/category, date/ time of purchase, or brands to laser-target prospects for acquisition and retargeting campaigns.

  • Increase customer loyalty and lift AOV and CLV with personalized email communication.

Use automated email flows based on customer analysis to create personalized communication (onboarding, personalized offers etc) for your customer groups.

  • Retain customers better with email automation flows like prevention campaigns.

Use data analysis to identify customers at the risk of churning, then trigger email flows to improve retention rate.

Do you want to accurately identify your challenges & Invest your resources where it matters?

When:

... you don't know how happy your customers are and you can’t identify what brings them back

…you don’t know why your high-value customers are dissatisfied, so your churn rate is getting out of control

…you don’t know what are the main things to keep your customers loyal

We have the solution:

  • Use the Net Promoter Score tool (NPS) to get accurate and clear insights about customer happiness.

Trigger NPS surveys to understand customer expectations and bridge the gap between what you promise and what you deliver.

  • Find out what works, what doesn’t, where you should improve, and what you should eliminate.

Use the Net Promoter Score (NPS) feature to get customer insights on their website experience, checkout process, delivery options, product quality, support received, and many more.

  • Quickly identify & fix complaints from most valuable customers to prevent losing them.

The Net Promoter Score app alerts your CX department whenever a customer gives you a low score. Your customer experience team can quickly act and contact these customers and fix their issues.

  • Go as in-depth as you need with customer insights.

Reveal’s NPS feature allows you to get feedback as accurately as you need, including pre/ post-deliver.

Data de lançamento

Integração com

  • Sendgrid
  • Klaviyo
  • Facebook Ads
  • Omniconvert Explore
  • Gorgias
  • Google Analytics
Reveal: Customer Data & NPS

Reveal: Customer Data & NPS

Do you want to optimize Ad spend and retain your customers better?

When:

... your CAP goes up & ROAS goes down

... the capabilities of your email / PPC agency are done

... you can’t optimize your ad costs anymore

We have the solution:

  • Use the Dynamic Audience Builder to create custom ad audiences mirroring your power customers.

With the data from Reveal, you can create customer segments. Custom Audiences are pushed directly to Facebook Ads and Instagram ads.

  • Increase your ad relevance score by targeting customers similar to your best customers.

Serve highly targeted, cost-sensible ad campaigns for retargeting and acquisition using RFM analysis.

  • Use the Audience Filters to create granular targeting and attract more customers like your best ones.

Use filters like RFM segments, NPS, location, product/category, date/ time of purchase, or brands to laser-target prospects for acquisition and retargeting campaigns.

  • Increase customer loyalty and lift AOV and CLV with personalized email communication.

Use automated email flows based on customer analysis to create personalized communication (onboarding, personalized offers etc) for your customer groups.

  • Retain customers better with email automation flows like prevention campaigns.

Use data analysis to identify customers at the risk of churning, then trigger email flows to improve retention rate.

Do you want to accurately identify your challenges & Invest your resources where it matters?

When:

... you don't know how happy your customers are and you can’t identify what brings them back

…you don’t know why your high-value customers are dissatisfied, so your churn rate is getting out of control

…you don’t know what are the main things to keep your customers loyal

We have the solution:

  • Use the Net Promoter Score tool (NPS) to get accurate and clear insights about customer happiness.

Trigger NPS surveys to understand customer expectations and bridge the gap between what you promise and what you deliver.

  • Find out what works, what doesn’t, where you should improve, and what you should eliminate.

Use the Net Promoter Score (NPS) feature to get customer insights on their website experience, checkout process, delivery options, product quality, support received, and many more.

  • Quickly identify & fix complaints from most valuable customers to prevent losing them.

The Net Promoter Score app alerts your CX department whenever a customer gives you a low score. Your customer experience team can quickly act and contact these customers and fix their issues.

  • Go as in-depth as you need with customer insights.

Reveal’s NPS feature allows you to get feedback as accurately as you need, including pre/ post-deliver.

Data de lançamento

Integração com

  • Sendgrid
  • Klaviyo
  • Facebook Ads
  • Omniconvert Explore
  • Gorgias
  • Google Analytics

Preços Avaliação gratuita de 30 dias

Ver todas as opções de preço

Start

Grátis

No credit card required.

  • All your Key eCommerce figures in one place
  • eCommerce Analytics Dashboard
  • Customer Analytics
  • Retention Tracking
  • Customer Segmentation (RFM)

Grow

$99/mês

ou $83.25/mês faturados em $999 uma vez por ano

30 days FREE trial , all the features included. No credit card. GROW plans start at $99/month. Data audit included.

  • All Features from START
  • Tailor-made RFM Segments
  • CRM
  • Cohort Analysis
  • Product, Brand & Category Performance
  • Buying Habits
  • Easy data exports

Scale

$299/mês

ou $249.92/mês faturados em $2,999 uma vez por ano

30 days FREE trial , all the features included. No credit card. SCALE plans start at $299/month. Data audit included.

  • All from GROW
  • Customer Lifetime Value
  • NPS Pre & Post-Purchase
  • Advanced Reports
  • Integrations: FB, Klaviyo, Gorgias & more
  • API Access

* Todas as cobranças são faturadas em USD.
** As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

Avaliações

5.0 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.

Número por nível de avaliação
  • 99% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas

Lista de avaliações

Filtrar e classificar avaliações

  • Patagonia Chile

    Local Chile
    Tempo gasto no app 4 meses

    Excellent App!. Very usefull to have better insights of real customer data and insights!. It has been essential to understand users behaviour and detect oportunity to improve and scale your business!. Also very personalize onboarding, a real pleasure to work with the team!.

    Resposta do desenvolvedor
    1 de julho de 2022

    Thank you so much for your positive review, team Patagonia! Indeed, it is very important to understand your customers behavior and further react accordingly. This way you will be able to keep them longer around you and make them become part of your business concept! Our onboarding team is always prepared to guide you through the platform and help you extract what you need, we are just one email or message away!

  • LifeStraw Water Filters & Purifiers

    Local Estados Unidos
    Tempo gasto no app 12 dias

    Highly recommend this app. Very easy to install and get insights right away. Super on-boarding team ready to go the extra mile to explain concepts and tailor presentations to make sense of the vast amount of customer data and insights.

    Resposta do desenvolvedor
    1 de abril de 2022

    Thank you for this positive feedback, team LifeStraw! We are happy to hear that we contribute everyday to people's willingness of improving their business and caring more for their customers by showing them how to use our tools so they can just apply their knowledge!

  • Net Zero Co.

    Local Canadá
    Tempo gasto no app 15 dias

    We are using this app to better our messaging to our customers and increase CLV. So far, Teodor has been very helpful in addressing our questions and guiding our set up. The RFM segmentation seems incredibly powerful and we are excited to put it to the test! It has connections with Klaviyo, Facebook, SMS bump, and Gorgias.

    Resposta do desenvolvedor
    21 de fevereiro de 2022

    Thank you for your amazing feedback, team Net Zero! Our team will always be ready to guide you through with everything needed and make the most of your journey with Reveal so you can fully understand your customers and make your business beautifully grow! Understanding the RFM segmentation model and applying it to your business is the first step to a healthy foundation of smart decisions on all plans.

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