Related categories

Reveal: Customer Data & NPS

Turn one-time buyers into lifetime customers

Free plan available. 30-day free trial. Additional charges may apply.

App highlights

  • Speed tested: no impact to your online store

Key values section

Lower CAC. Increased ROAS

Use Customer Data to create Custom & Lookalike Audiences for Facebook Ads and Instagram Ads. Get more customers like your Best Customers.

Email campaigns that work

Prevent churn, and increase retention rates & customer loyalty with automated email flows for each customer segment.

Get accurate customer feedback

Get customer insights into key moments of the customer journey. Uncover improvement opportunities inside your business using the NPS tool.

App details

Reveal: Customer Data & NPS

Reveal: Customer Data & NPS

Do you want to optimize Ad spend and retain your customers better?

When:

... your CAC goes up & ROAS goes down

... the capabilities of your email / PPC agency are done

... you can’t optimize your ad costs anymore

We have the solution:

  • Use the Dynamic Audience Builder to create custom ad audiences mirroring your power customers.

With the data from Reveal, you can create customer segments. Custom Audiences are pushed directly to Facebook Ads and Instagram ads.

  • Increase your ad relevance score by targeting customers similar to your best customers.

Serve highly targeted, cost-sensible ad campaigns for retargeting and acquisition using RFM analysis.

  • Use the Audience Filters to create granular targeting and attract more customers like your best ones.

Use filters like RFM segments, NPS, location, product/category, date/ time of purchase, or brands to laser-target prospects for acquisition and retargeting campaigns.

  • Increase customer loyalty and lift AOV and CLV with personalized email communication.

Use automated email flows based on customer analysis to create personalized communication (onboarding, personalized offers etc) for your customer groups.

  • Retain customers better with email automation flows like prevention campaigns.

Use data analysis to identify customers at the risk of churning, then trigger email flows to improve retention rate.

Do you want to accurately identify your challenges & Invest your resources where it matters?

When:

... you don't know how happy your customers are and you can’t identify what brings them back

…you don’t know why your high-value customers are dissatisfied, so your churn rate is getting out of control

…you don’t know what are the main things to keep your customers loyal

We have the solution:

  • Use the Net Promoter Score tool (NPS) to get accurate and clear insights about customer happiness.

Trigger NPS surveys to understand customer expectations and bridge the gap between what you promise and what you deliver.

  • Find out what works, what doesn’t, where you should improve, and what you should eliminate.

Use the Net Promoter Score (NPS) feature to get customer insights on their website experience, checkout process, delivery options, product quality, support received, and many more.

  • Quickly identify & fix complaints from most valuable customers to prevent losing them.

The Net Promoter Score app alerts your CX department whenever a customer gives you a low score. Your customer experience team can quickly act and contact these customers and fix their issues.

  • Go as in-depth as you need with customer insights.

Reveal’s NPS feature allows you to get feedback as accurately as you need, including pre/ post-deliver.

Launch date

Integrates with

  • Klaviyo
  • Facebook Ads
  • Omniconvert Explore
  • Gorgias
  • Google Analytics
  • Google Ads
Reveal: Customer Data & NPS

Reveal: Customer Data & NPS

Do you want to optimize Ad spend and retain your customers better?

When:

... your CAC goes up & ROAS goes down

... the capabilities of your email / PPC agency are done

... you can’t optimize your ad costs anymore

We have the solution:

  • Use the Dynamic Audience Builder to create custom ad audiences mirroring your power customers.

With the data from Reveal, you can create customer segments. Custom Audiences are pushed directly to Facebook Ads and Instagram ads.

  • Increase your ad relevance score by targeting customers similar to your best customers.

Serve highly targeted, cost-sensible ad campaigns for retargeting and acquisition using RFM analysis.

  • Use the Audience Filters to create granular targeting and attract more customers like your best ones.

Use filters like RFM segments, NPS, location, product/category, date/ time of purchase, or brands to laser-target prospects for acquisition and retargeting campaigns.

  • Increase customer loyalty and lift AOV and CLV with personalized email communication.

Use automated email flows based on customer analysis to create personalized communication (onboarding, personalized offers etc) for your customer groups.

  • Retain customers better with email automation flows like prevention campaigns.

Use data analysis to identify customers at the risk of churning, then trigger email flows to improve retention rate.

Do you want to accurately identify your challenges & Invest your resources where it matters?

When:

... you don't know how happy your customers are and you can’t identify what brings them back

…you don’t know why your high-value customers are dissatisfied, so your churn rate is getting out of control

…you don’t know what are the main things to keep your customers loyal

We have the solution:

  • Use the Net Promoter Score tool (NPS) to get accurate and clear insights about customer happiness.

Trigger NPS surveys to understand customer expectations and bridge the gap between what you promise and what you deliver.

  • Find out what works, what doesn’t, where you should improve, and what you should eliminate.

Use the Net Promoter Score (NPS) feature to get customer insights on their website experience, checkout process, delivery options, product quality, support received, and many more.

  • Quickly identify & fix complaints from most valuable customers to prevent losing them.

The Net Promoter Score app alerts your CX department whenever a customer gives you a low score. Your customer experience team can quickly act and contact these customers and fix their issues.

  • Go as in-depth as you need with customer insights.

Reveal’s NPS feature allows you to get feedback as accurately as you need, including pre/ post-deliver.

Launch date

Integrates with

  • Klaviyo
  • Facebook Ads
  • Omniconvert Explore
  • Gorgias
  • Google Analytics
  • Google Ads

Pricing 30-day free trial

See all pricing options

Start

Free

No credit card required.

  • All your Key eCommerce figures in one place
  • eCommerce Analytics Dashboard
  • Customer Analytics
  • Retention Tracking
  • Customer Segmentation (RFM)

Grow

$99/month

or $83.25/month billed at $999 once per year

30 days FREE trial , all the features included. No credit card. GROW plans start at $99/month. Data audit included.

  • All Features from START
  • Tailor-made RFM Segments
  • CRM
  • Cohort Analysis
  • Product, Brand & Category Performance
  • Buying Habits
  • Easy data exports

Scale

$299/month

or $249.92/month billed at $2,999 once per year

30 days FREE trial , all the features included. No credit card. SCALE plans start at $299/month. Data audit included.

  • All from GROW
  • Customer Lifetime Value
  • NPS Pre & Post-Purchase
  • Advanced Reports
  • Integrations: FB, Klaviyo, Gorgias & more
  • API Access

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Patagonia Chile

    Location Chile
    Time spent using app 4 months

    Excellent App!. Very usefull to have better insights of real customer data and insights!. It has been essential to understand users behaviour and detect oportunity to improve and scale your business!. Also very personalize onboarding, a real pleasure to work with the team!.

    Developer reply
    July 1, 2022

    Thank you so much for your positive review, team Patagonia! Indeed, it is very important to understand your customers behavior and further react accordingly. This way you will be able to keep them longer around you and make them become part of your business concept! Our onboarding team is always prepared to guide you through the platform and help you extract what you need, we are just one email or message away!

  • LifeStraw Water Filters & Purifiers

    Location United States
    Time spent using app 12 days

    Highly recommend this app. Very easy to install and get insights right away. Super on-boarding team ready to go the extra mile to explain concepts and tailor presentations to make sense of the vast amount of customer data and insights.

    Developer reply
    April 1, 2022

    Thank you for this positive feedback, team LifeStraw! We are happy to hear that we contribute everyday to people's willingness of improving their business and caring more for their customers by showing them how to use our tools so they can just apply their knowledge!

  • Net Zero Co.

    Location Canada
    Time spent using app 10 months

    We are using this app to better our messaging to our customers and increase CLV. So far, Teodor has been very helpful in addressing our questions and guiding our set up. The RFM segmentation seems incredibly powerful and we are excited to put it to the test! It has connections with Klaviyo, Facebook, SMS bump, and Gorgias.

    Developer reply
    February 21, 2022

    Thank you for your amazing feedback, team Net Zero! Our team will always be ready to guide you through with everything needed and make the most of your journey with Reveal so you can fully understand your customers and make your business beautifully grow! Understanding the RFM segmentation model and applying it to your business is the first step to a healthy foundation of smart decisions on all plans.

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