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6 พฤศจิกายน 2024

I am really delighted with this app, and the amazing customer service I received. Liam was lovely to work with, and SUPER helpful with providing assistance. I like that this app provides a summary of reviews, similar to the way Amazon does, which helps customers understand more quickly what is most important to know about a product. Customers can get bogged down and confused (and abandon shopping) when there are multiple reviews, and it really helps to have this summary. Great app!

Elva's All Naturals
แคนาดา
2 วัน ในการใช้แอป
13 กุมภาพันธ์ 2024

We love this app! Through Hotjar, we know that customers often head straight to the product's reviews section. While we have a substantial number of reviews that have helped establish our credibility, we noticed that customers spent a significant amount of time reading lengthy reviews, sometimes getting lost in the process.

Reviewcap AI effectively solves this problem by offering concise and truthful summaries of reviews. As a result, customers now spend less time reading individual reviews and make purchasing decisions more quickly. The summaries are highly accurate and Liam, our dedicated go-to person, has been incredibly accommodating, incorporating our suggestions and quickly building customization features based on our feedback.

We look forward to the future development of this app, including the possibility of showcasing review summaries across various aspects such as sizing/fit. We'd love to see how our customers interact to review summaries based on size (e.g., S vs. M), as we've learned that customers often seek reviews related to their specific size preferences.

Adonis by Kyhry
สหรัฐอเมริกา
8 เดือน ในการใช้แอป
Startupsmith Ltd ตอบแล้ว 21 กุมภาพันธ์ 2024

Thanks Kyhry, it's so awesome to hear you love Reviewcap and that it is solving a real problem for you!
We are actively developing more options for the product reviews summaries. We will be in touch once we have developed support to break down the summary by size. Cheers Liam.