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Honestly, not only is this the best review app on the market, the customer service is impeccable. I am based in Australia and no matter what time I need support, there is someone available to help. I am a big fan of Reviews.io!
The app is easy to use and very intuitive. The support is always happy to help and problems can be solved within minutes.
I'm glad I went with reviews.io for google reviews stars, they have reasonably priced packages compared to others, they quickly respond to messages and resolve any issues.
It is great to know that you are communicating with an actual human who is interested in supporting your business unlike another platform.
Thank you so much for your review, we really do appreciate the time taken and the great feedback you have left about your experience you are having with us so far. Its also amazing to hear from our clients that you really do feel the support our team offers as we do really put our clients growth and performance first! Here's to seeing your account grow and develop :)
Great app, so many features! Also, SUPER helpful team! Sorted out installation of widgets and were incredibly responsive. Thank you Daniel :)
Great and efficient support from Kai, didn't take too long to integrate and it was a pretty easy process.
I was having trouble with my reviews populating on my webpage for days and mollie was able to quickly resolve it for me
Best Review App on Shopify! Support is incredible, The team is making everything possible. PS:Shane is a legend.
Raised a question on the live chat and Kai helped me to resolve this within a few minutes, thank you!
The key thing for us is getting Google Merchant Stars when customers find us in Google shopping etc. Reviews.co.uk is a certified partner so Google counts these reviews and awards us stars accordingly. Reviews.co.uk is the lowest cost provider I found and they are a small, attentive team that respond to any support queries quickly. The dashboard on reviews.co.uk is very easy to use so you can setup your emails as required, other than that it's all a very simple, pain free process and the shopify integration is useful, as it automates email requests for reviews being sent out.
Summary: Google star certified, lowest cost, good service, easy to install and use.
I can't think of any improvement really. Very happy.
Sehr guter Kundenservice! Unglaublich hilfsbereit und schnell.
Meine Fragen wurden schnell und effizient beantwortet. Die Auswahl an Features und Analyse Möglichkeiten, die die App bietet, finde ich sehr gut. Empfehlenswert.
6 Monate später: Der Support ist wirklich großartig! Sehr hilfsbereit und vor allem schnell!!!! Perfekt!
3 Monate später: Super Support! Schnell und hilfsbereit!