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Jake was phenomenal! I had an issue with my Customer Reviews not popping up and we were able to fix the problem and now all my reviews are viewable! Thanks so much to the Reviews.IO team I would recommend this app to any Business Owner wanting to start obtaining reviews on their site to build more Trust with their Customers!
The support is the best we've encountered, from explaining the platform to onboarding and setting up. The functionality is very detailed and the possibilities are endless. We are really impressed and appreciate all the help we've had. Thanks so much, guys!
We switched platforms to Shopify and the Reviews team were fantastic in their assistance to get us moved across and back up and running.
Credit to Glenn and in their dev team Ben for their help
These guys are very helpful and the app is great. Had an issue with my email address and they had to merge 2 accounts for me. Nothing too much trouble. Highly recommend.
Works great with our website and Kai has been incredibly helpful in getting the widgets set up. Great service from start to finish.
Ich war zuerst unsicher, aber die App hält, was sie verspricht und wenn doch mal Probleme sind, hilft der Support super schnell. So stellt man sich eine gute App vor. 5 von 5 Sternen
I'm not very good at Tech but found review.io easy to set following the simple steps on the help page. Kai my customer service adviser was amazing. I had trouble getting the reviews on my web site but she accessed the backend and popped them on there for me.
Fantastic company with next level service. I've used Yotpo for around 4 years. I was loathe to pay extra for on site widgets, when already spending around £200 per month for review requests. That's when I found reviews.io For the same price, they have offered 5x the monthly review requests and all the widgets included. Not only that, but they personally phoned me to onboard me, had their team transfer my old reviews over and also had their in house developers install 3 widgets, with my choice of customisations, again for free. I never take the time to review companies but reviews.io have blown me away and deserve my time to do this. On a separate note - a friend of mine runs a multi-million pound per year business, with a billionaire backer, many employees and a full in-house marketing team. They use reviews.io too and have done for several years. I'm sure if there were issues of any kind they would be using someone else, so that speaks volumes in and of itself. Don't wait, sign up and don't look back. Matt Mooney
Owner of MTB Fitness
Bisher fantastisch. Ich bin gerade noch am Einrichten von REVIEWS.io
Besonders wichtig für mich war/ist der Import von bestehenden Bewertungen, die ich über die Shopify Bewertung-App gesammelt hatte. Über den Support ist das möglich und alles war an einem Abend erledigt. Ich bin begeistert! UPDATE: Immer noch fantastisch. Neue Bewertungen kommen täglich rein. Der Support ist genial und super schnell, egal um was es geht.
Support was great, helped me to fix a bug quickly - thanks, Maddox :)
I had issues installing the widget correctly but now it works.
Amazing to hear this! Maddox is fantastic and we're glad he's been able to assist! Don't forget to pop into the dashboard and check out features that you may not yet be using, we really do like to make sure all accounts are performing to the highest of standards, so if there is anything you would like to discuss feature wise, then please do jump on our live chat and we will be happy to help advise and assist :)