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The app itself is awesome but the support from the team is what really makes this a stellar reviews platform. They continue to innovate and add new features. We tried other review platforms in the past but nothing has come close to what the team at Reviews.io has built.
Great app and comms from Glenn and the wider team at Reviews. Super easy to set-up and collect reviews.
Glad you are getting on well with the App.
The team at Reviews.io have been super helpful in helping us get set up. They saved us from getting bad reviews for late deliveries during COVID-19 by delaying review requests being sent out to reduce bad reviews for extended delivery times. Jumping on the live chat, Cameron has always responded to me super quickly and never pretended like they'd never heard of us, he remembered both myself and my web developer and were consistent in getting me help and/or my problem resolved in under an hour. Gotta give yourselves a pat on the back guys you've been the best reviews app we've used so far :)
Made a switch from a bigger fish, we couldn't be happier. Shoutout Kai for what felt like 24/7 support with me asking a million questions. Great app, UI, and functionality. The free plan works great!
Brilliant app, so far so good. Everyone at REVIEWS has been really helpful and reply quickly to any enquries I have had
So much information at your fingertips! Terrific service and follow-up.
Thanks for the great review, we're always looking at the best ways to provide consumable information for our valued customers :) Our live chat team is always here if you need any further info or if you'd like to discuss features available to you!
Many thanks to Mollie from customer service- she was able to help me set everything up super quickly. We are thrilled with REVIEWS.io
Have been using the app for 6 months now. Have had excellent support throughout and can't recommend them highly enough. Patient with my lack of knowledge, persistent in tackling the issue and above all got the job done. Our site looks amazing with all the reviews. Have tried a few review apps, very happy to have found these guys.
The customer service for the app is fantastic! Mollie and Dylan set up everything on my store in less than 2 hours. Would highly recommend.
After rebranding and updating our website, the team was super helpful in getting our reviews widget updated to match our theme. Adam was quick to respond and navigated us through the process with ease. Thank you!