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Brilliant Customer Service - problem solved in a prompt and easy manner! Jodi CEO Prolong Lash
Thank you, Jodi, for the fantastic 5-star review! We’re so pleased to hear that you had a brilliant customer service experience and that we could solve your problem quickly and easily.
Your satisfaction is incredibly important to us, and it’s great to know we met your expectations.
Thanks for choosing REVIEWS.io, and for your continued trust in our service!
The integration has great features with Shopify and the quick support is fantastic.
We're glad to hear that the Shopify integration is working well for you and that our support team has been quick to assist.
Your feedback means a lot to us, and we’re excited to continue helping you get the most out of the app!
easy to use and helpful team when things get a bit too techy for me to understand! They either do it for you or help you do it yourself!
Maddox was super helpful with answering all my questions. He patiently understood my queries and quickly responded back with solutions. Great Customer Support!
We’re so glad to hear that Maddox provided you with the assistance you needed! It’s fantastic to know he was able to support you quickly & efficiently!
Your positive feedback about our customer support means a lot to us. If you ever need further help, don’t hesitate to reach out—we’re always here for you!
Thank you for the 5-star review!
Reviews.io is a scam
We are very sorry to hear how you feel about REVIEWS.io. We are aware of your ongoing issue and apologise for how long this is taking to resolve and we understand the impact this has on your business.
This has been a high priority for our developers and they have been working on this for you.
Our systems have been updated, however, Cloudflare is not updating.
Unfortunately, this leaves us in a difficult spot as we have pushed all necessary updates on our side.
We are hoping Cloudflare updates as soon as possible.
As always, our team is available 20 hours each day 6 days a week to assist as best as they can.
Please let us know if we can assist with anything else in the meantime.
Again, we can only apologise for the delay on this issue.
Kind regards
Support
REVIEWS.io
First we are told we don't have an account - we have been with reviews.io for 6 years, and then we are told they can't help ...yet they can do what we need with a competitor
Huh?
HUH????
I'm sorry to hear about your frustrations with the support you have received.
We take your feedback seriously and are continuously working to improve our customer service. We focus highly on providing a smooth and efficient experience for all clients and we're committed to providing the best support possible.
We have investigated this for you and can see that our success team have been in touch and resolved your issue.
If there is anything we can help you with, please reach out as we are always around and happy to assist.
Kind regards
Support
REVIEWS.io
Superb.
We are very happy with Reviews.io and the online assistance they provide. very speedy and easy communication.
Working with Reviews.io has been seamless and amazing!
Support has been helpful with every step of the way!
Thank you for the fantastic review! We're thrilled to hear that your experience with REVIEWS.io has been seamless and amazing. It’s great to know that our support team has been there for you every step of the way.
We’re excited to continue supporting your success and appreciate your kind words!
This company appears to be run by Bots/AI - it is impossible to speak with anyone - the app DOESN'T work and you simply get fobbed off again and again
I'm sorry to hear about your frustrations with our customer support team, we do our very best to ensure we provide 10/10 support to all customers.
We understand the importance of this issue and apologise for any inconvenience this has caused.
Our engineering team has been investigating, and a fix should be implemented soon.
We will be in touch as soon as this has been resolved and as always, please contact us if you have any further issues in the meantime.
Kind regards
Support
REVIEWS.io