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Working with Reviews.io has been seamless and amazing!
Support has been helpful with every step of the way!
Thank you for the fantastic review! We're thrilled to hear that your experience with REVIEWS.io has been seamless and amazing. It’s great to know that our support team has been there for you every step of the way.
We’re excited to continue supporting your success and appreciate your kind words!
A lot of nice features. And the customer support is outstanding!!! THANKS!
Thank you for the awesome review! We're so glad to hear that you're enjoying the features and that our customer support made a great impression. Your enthusiasm means a lot to us—THANK YOU!
We’re here for you whenever you need us, and we appreciate your support!
The biggest thanks go to the support team. They answered all the questions and helped to figure out how it works very quickly.
A really amazing app - works really well and the support team are fantastic. The software is constantly being updated with new features and is miles ahead of any of any competitors.
Great company to work with, reviews come in quickly and efficiently and simple to use, especially with widget integration and email customistion
After I wrote the review below (where I gave 2 stars), the CEO has contacted me and has provided amazing customer experience, installations and customization for my store. I am very happy now with the service and will continue to use the app.
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"Very expensive, yet the support and performance are inadequate. No documentation on widget set up, waisted 2 hours on back and forth with the rep on the chat, after which he offered to do a 1-minute job for a $99. My emails have not been sending out for months and only after a follow up this is being promised to be resolved. I am looking for an alternative app."
Thank you for your review. I'm really sorry, there is no excuse 'we dropped the ball'. In this instance, we let our client down. We have spoken to the customer service team about this issue to make sure this does not happen again. As a gesture of goodwill we have refunded the months subscription. We have also offered free installation and upgrade.
Super App making us more visible in paid for and organic search results ultimately improving our sales and really helpful customer too!
Thank you to Luke for implementing the functionality for us.
Been with Reviews for years, their support is fantastic and the integrations are on point.
I do wish there extended plans were slightly cheaper, but I guess you can't have everything.
Thank you so much for your amazing review, we're grateful to have such loyal customers such as yourself. We do believe that our subscription prices match our product but appreciate your feedback.
If you ever have any issues, we're always here for you!
We LOVE Reviews.io. We've been using them for years!
Their CS is super helpful and responsive, and their platform is very easy to use! A+ all around!
Truly fantastic solution, super easy to integrate, and a great team to work with. I love their dashboard as well as the way you can combine relevant reviews. The social tools are also increadable.