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Amazing customer service extremely helpful and fast at responding to queries. They are always on hand via live chat which is very useful when trying to integrate widgets etc and easily guide you through the process :)
I have used other review apps with other sites I run but Reviews.io is by far the best one I have used so far. The easy integration with Shopify, simple setup of review rewards were all a great help and their Influencer and SMS capabilities aren't things I have seen anywhere else.
Shivangi, Amador and Kai are extremely friendly and knowledgeable.
They answered all my questions and did the technical setup on top of that.
I don't think there can be a better service. Thank you also to the other staff involved in the correspondence. Reviews app and service works very well, and I now have a system of Shopify-Reviews-Klaviyo that meshes neatly.
Great working app! Kai has been extra helpful to help us adapt the theme settings and code! Try without hesitating
Great reviews app and amazing support. I can highly recommend to use reviews.io. They are truly developing their app based on the customer needs, which is truly amazing. Especially the Country Manager for Germany is highly supporting and is doing an amazing job. Finally also a reviews app, with which the Google Product Rich Snippets worked instantly.
I didn't know where to start with adding the widgets, spoke with Maddox from support and was able to assist. Maddox took over and installed the widgets on my website by adding the snippets into the back end. Thanks very much for all your support! We are now working on getting the reviews over from TrustPilot and other platforms so we are starting from where we left off with previous platforms.
www.fitnfly.co.uk
Wow, what an amazing review - thank you so much for your valued feedback. We're so happy to hear that Maddox provided great support, we always strive to assist our clients in any way we can. We're happy to have you here at REVIEWS.io, if you need anything else, please let us know!
Fantastic app, great fast customer service, always super helpful with making changes at no extra costs.
We are very happy with the app and the support team. Huge thanks to Adam and the team for fixing our issues quickly.
Hands down best support to date from an app provider. So super helpful and very easy to get a hold of no matter the time of day or night. Very friendly and they go above and beyond to assist.
We have worked super hard to make our support top notch.
Only been a customer for a few weeks, but really impressed with the ease of use (set up, review booster, widget integration). Technical help is great when I do have a question. Every issue I have experienced so far has been promptly resolved by via chat by a capable and friendly team. *UPDATE = 2 years in and still loving the product. Rarely do I have an issue but great technical support whenever I do have a question. Thanks guys.*