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Top app and would recommend to anyone. What set's it apart from others is the continuous development and improvements, bringing new features to adapt to changing digital trends. The support is top class too, quick and responsive. Shout out to Adam who helped me with some custom code to enable review images to show on my theme, thanks!
Improvements for them to consider: 50 review invitations allowance for the basic plan isn't very many, especially when you factor in test sends being part of this. It would be nice to have maybe 80 or 100 allowance per month, since the next package up has an allowance of 500 per month but is a lot more money to commit as a small business. It would just help our costs grow more organically with sales, but I get for faster growth businesses the extra cost of the next package up wouldn't be a problem.
Overall, very good hence the 5 stars.
Thank you so much for your Review, we really appreciate you taking the time to leave us such a wonderful review and great content! Always great to hear our clients are loving our features as we are always looking to innovate and bring our clients the best tools to be able to grow their brand! We love our support team, so I'm very pleased to hear you do too! I've passed on your special mention to Adam, name drops are always great for our teams development! I've passed on your feedback to the relevant team members, we always take our clients views and feedback into consideration so again many thanks for giving your time to send across some great content!
The service is great, they are always onboard to help with any questions, I have not yet pushed the App to our live customers yet, but with the set up reviews.io have been super helpful!
Thanks very much for your help, the support has been exceptional.
Look forward to working with you over the next few months
Absolutely amazing support from Carlus Buchanan. He made the whole thing very easy and answered all our questions quickly and efficiently. We're loving reviews.io and would recommend it to everyone!
I see reviews.io as a competitive advantage to my business. If you're considering upgrading your marketing stack, then I suggest that you take a serious look at reviews.io. I highly recommend reviews.io for 3 very specific reasons, 1. better separation of service and product reviews 2. ownership over your data and 3. Authenticity.
Review.io has all the features we wanted at a reasonable price point and the team is really helpful and responsive.
Excellent help from Carlus setting us up with Reviews, thank you. Smooth and easy to use. Much better value than Trustpilot.
This app has one of the best customer service I've experienced. Nancy and Amador were great and helped me a lot. They respond within minutes and actually step in and fix things for you. I also like the awesome widgets available, the features and the UI. Highly recommend!
I have been loving this app!!! My clients are able to easily review my products which helps convert sales. Their help team has been very responsive and helpful any time I have reached out. I would highly recommend this app.
Thank you for your amazing review, we're glad to hear you're loving our app! We love that :)
Thank you for your recommendation, we really appreciate that and we'll continue to provide the best service when you have any issues or questions :)
We're always here on our live chat service for you!
Great app to use to optimise your Google Performance & increase Conversion. Love the integrations with Klaviyo, Gorgias & Social. Team is super helpful & VERY responsive! Onboarding was seamless & fast. Shout out to Kehan, Jake & Andrew.