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The best review app we've used. The support is really excellent - if there is an issue you can get support and get it resolved almost instantly. The service itself appears to be working very well too - the widgets are great, and customers do respond to the inviting and engaging review request emails pretty well - its easy to submit a review which is whats really important.
Love that its easy to submit a photo/video with the reviews too.
I'm extremely satisfied with the Reviews app. It’s incredibly useful for allowing customers to see others' opinions. We encountered a few issues, but Adam resolved them promptly and was very kind throughout the process. We are very pleased with his customer service and would definitely recommend Reviews.
Thank you so much for the 5-star rating! We're thrilled to hear that you find our app incredibly useful!
We're also glad to hear that Adam was able to promptly resolve any issues you encountered & that you were pleased with his customer service.
Thank you for recommending us - your review means a lot to us!
Extremely helpful. Helped me every step of the way across 2 days worth of issues, as I got to grip with the software and integrations. The support was easy, simple, and extremely helpful - not mention very knowledge with what the issue.
Thank you for sharing your experience!
We’re really glad to hear that our support team was able to guide you through the process and help resolve any issues you faced. It’s great to know that you found the support easy to follow and knowledgeable.
We're always here to assist as you continue to get the most out of the software and integrations!
I have used review.io before on a different account and it was super easy to use. This time, I was setting it up from scratch on the start-up plan and the support team were incredibly helpful. So far so good this time round, would definitely recommend.
We are very satisfied with Reviews.io! The platform is intuitive, making it effortless to collect and manage customer reviews. The support team is responsive and always helpful, ensuring that any questions or issues are quickly resolved.
Would we recommend Reviews.io? Absolutely! It’s a must-have for anyone looking to strengthen their online reputation and build trust with their audience.
We love reviews.io they were extremely helpful in the onboarding process and respond to enquiries straight away. We have accumulated over 700 reviews on our products since launch 6 months or so ago which is amazing! Thanks guys!
Thank you so much for the lovely review! We’re thrilled to hear that you’ve had such a positive experience with REVIEWS.io, especially during the onboarding process. It’s fantastic to see that you’ve already accumulated over 700 reviews in just six months—what an achievement!
We’re so glad we could be a part of your journey, and we’re here to support you every step of the way. Thanks for choosing us, and we’re excited to see your continued success!
Its a good app. But whats really good is the support!
Working with the Reviews.io team has been super helpful! Won and Leila are such great assets to have apart of your team!
Simple functionality that is easy to use. Perhaps more importantly, the online support that is provided when issues occur is outstanding. A particular thank you to Leila for her support in helping us move our reviews over in a recent switch of eCommerce platform.
Thank you for the detailed review! We're so pleased to hear that the app's simplicity has been a great match for you.
It’s also wonderful to know that Leila’s support made your platform switch a smoother process - moving reviews can be tricky, but we’re glad that she was able to help make that transition easier.
We’re always here to assist with anything you need, and we appreciate your trust in us!
Jenson has stepped into help several times and provided amazing service and resolved import/config questions on each occasion. Top CS to go with a great product.