REVIEWS.io Product Reviews , 665 avis
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Easy to set up, works fine and the support team is super helpful. Highly recommended!
A really amazing app - works really well and the support team are fantastic. The software is constantly being updated with new features and is miles ahead of any of any competitors.
Great company to work with, reviews come in quickly and efficiently and simple to use, especially with widget integration and email customistion
After I wrote the review below (where I gave 2 stars), the CEO has contacted me and has provided amazing customer experience, installations and customization for my store. I am very happy now with the service and will continue to use the app.
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"Very expensive, yet the support and performance are inadequate. No documentation on widget set up, waisted 2 hours on back and forth with the rep on the chat, after which he offered to do a 1-minute job for a $99. My emails have not been sending out for months and only after a follow up this is being promised to be resolved. I am looking for an alternative app."
Thank you for your review. I'm really sorry, there is no excuse 'we dropped the ball'. In this instance, we let our client down. We have spoken to the customer service team about this issue to make sure this does not happen again. As a gesture of goodwill we have refunded the months subscription. We have also offered free installation and upgrade.
Does the job seamlessly and support are very helpful. I'm now using on multiple sites and would definitely recommend.
Very helpful team. Nicola was eager to support our changes and help out from their side. Great experience. Nothing bad to say whatsoever!
Used on another Shopify store and works well, now installed on this one!. Recommended by TNV Parts www.tnvparts.uk
We were assured everything was running as it should be with our account but couldn't see any reviews present, I jumped on the online chat and Mollie helped rectify the problem quickly and was as efficient as ever in resolving the issue for me. :)
The biggest thanks go to the support team. They answered all the questions and helped to figure out how it works very quickly.
We use this app to help get product reviews. The support team is always available to help when you need it. The widgets on the site are displayed very nicely.